Hi Don,
Take a look at:
skin1/main/popup_help_link.tpl
You will see the controls for the popup window in here.
for example it will have the standard settings like this:
'width=600,height=460,toolbar=no,status=no,scrollb ars=yes,resizable=no,menubar=no,location=no,direct ion=no'
which you can of course change to meet your needs.
Each popup in your site will have its own template, for eg this particular one is used for the help info on CVV.
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