View Single Post
  #153  
Old 11-11-2005, 09:48 AM
 
iConcepts iConcepts is offline
 

Advanced Member
  
Join Date: Oct 2005
Posts: 78
 

Default

Quote:
If the transaction is invalid, just show error and thats it, why place an order in database and set it to failed, and more importantly, why send an email to customer?

Exactly. If the transaction fails, I want to help the customer resolve it instantly while I still have his attention. The customer wants his purchased items NOW and I am anxious to take care of him.

I think some of this is the result of selling egoods where customers essentially have "instant notification". X-Cart needs more developers with experience selling hard goods and who understand how quickly a sale can evaporate.

Bob
__________________
iConcepts web stores
X-Cart Gold 4.0.17
Add-ons: X-AOM