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Old 11-02-2005, 09:56 AM
  shan's Avatar 
shan shan is offline
 

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Join Date: Sep 2002
Location: Birmingham, UK
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i really think that ship to address should NOT be saved in customers table and should not be asked for at all during resistration

90% of users want to ship to the billing address so why confuse them

just have an option to ship to a different address at checkout stage and then store that info in the orders table. setting this up during registration just means that if a customer returns they have a ship to address that they may have used once but dont want to again.

Im working on a store at the moment where Im having to try and fix the messy way of doing things and the way its been handled up to now is just plain bizare

I wonder how many lost sales have occoured on all the xcart sites out there because of this clunky checkout procedure that we have had going all this time

we should always imagine shoppers to be (without wanting to be rude) stupid and not programmers or web savy people. if a cash point or vending machine confused people they would not use them. if the store confuses customers they do not buy things..... even if they want to

keep it simple. think as a shopper when dealing with the flow through the store. In fact think as a shopper when designing anything apart from the admin area.
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