Tax Exempt
We have created Membership categories for our Tax Exempt cusomters.
The problem comes when the tax exempt customers are in California(our location), they are still charged tax on the orders.
What I did:
1. Created "tax exempt" membership level
2. Created "tax exempt" in taxes list
.....a. formula (=ST+SH)
.....b. billing address
.....c. Tax Rate:
..........1. Purchaser type "tax exempt"
..........2. Rate value: 0.00%
..........3. formula (=ST+SH)
..........4. Zone (Callifornia)
I don't know what I missed that keeps causing the California Tax Exempt customers to be charged tax at checkout.
Also, I did the above for another membership level called "Reseller". The resellers receive wholesale prices, but are still charged tax if they are from California.
X-Carts seems to be making this more complicated by not providing any information (only asking questions that I answered in my initial help request).
PLEASE!!!!!
Does anyone know what I can do to fix this? It's the only thing keeping my store from going live.
Thanks!!!
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PCTeX.com
X-Cart 4 Gold
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