Add popup window - can't get it to work
 

I have found several threads about this subject, getting a popup window to appear but can't get it to work.

In a .tpl file I added the following:
---
<a href="popup_info.php?action=templatename" onclick="javascript: return typeof(window.popupOpen) == 'undefined' || !popupOpen('popup_info.php?action=templatename', '{$title|wm_remove|escape:javascript}');" class="popup-link" target="_blank"><img src="{$ImagesDir}/spacer.gif" alt="{$lng.lbl_popup_help|escape}" /></a>
---

With this code the x-cart questionmark icon is shown and it is clickable, opening a popu which should hold the content of hlp_templatename.tpl;
So in skin1/help/ I created the hlp_templatename.tpl file which is called.
But I keep on getting a popup (so at least that part works) but with a message the page can't be found or isn't accessable. I have read several posts about this but can't find an answer.

Any idea what could be going wrong?

Re: Add popup window - can't get it to work
 

what version of XC are you using?

Re: Add popup window - can't get it to work
 

Version 4.2

Re: Add popup window - can't get it to work
 

Anybody got this working?

Re: Add popup window - can't get it to work
 

The code you are using doesn't support your version of XC

So this need to be hard coded or you can consider upgrading your site to 4.4.5 which is the latest version

Re: Add popup window - can't get it to work
 

Unfortunately upgrading is not an option.
Any suggestions on how to properly hardcode this?

Re: Add popup window - can't get it to work
 

Warwick, I am having the same issue. I have the Pop-Up, but no content from the specified template. There are no symbols & everything is in lower case, but the pop up does not read the content of the template.

Let's hope we find an answer, soon!

Re: Add popup window - can't get it to work
 

I'm not sure if there are any other solutions to this... but try this
http://www.smarty.net/forums/viewtopic.php?p=46991

http://www.allwebco-templates.com/support/S_add_pop.htm
http://www.blazonry.com/javascript/windows.php