Don't show "Out of stock" after add to cart
 

Hi all!

When customer adds to cart last item, quantity changes to "Out of stock". I bet it's very confusing for customer.
What should I do to change it?
Let's say when last item goes to cart, quantity remains 1 and if customer clicks "Add to cart" again nothing should happen.
I checked func.js, it get avail from array already changed, so it must be somewhere in php.
I'm after variants.

Thanks

Re: Don't show "Out of stock" after add to cart
 

Just an idea... we use "sold out" instead of "out of stock". That way when the customer adds an item to their cart they are more likely to think "they got the last one" instead of there "not being any".

Re: Don't show "Out of stock" after add to cart
 

in this case "out of stock" is the same as "sold out"

Re: Don't show "Out of stock" after add to cart
 

I guess I'm not sure what you are asking. If the customer buys the last item available then it should state that there are none left to purchase. What I said about "out of stock" versus "sold out" has more to do with psychological recognition more than anything else. When the customer sees "sold out" after they add an item to their cart they are more likely to realize they just bought the last item than if they see "out of stock".

I don't really understand why you would want to allow a customer to add something to their cart when obviously you don't have the item in stock... or maybe I am just misunderstanding you.

Re: Don't show "Out of stock" after add to cart
 

Yes, you don't understand me.
All simple, if customer put last item to cart, it shouldn't become "out of stock" until payment is made.

Is there any real solution?

Re: Don't show "Out of stock" after add to cart
 

Oh, ok. Actually, if it was the last item it should show "out of stock" since there are none left to sell. If you wait until "payment is made" how do you handle the situation where two customers have the identical "last item" in their cart? If they put it in their cart and don't make payment and leave, it eventually puts the item back in stock, but I don't know how long it keeps the customer's "cart" once they leave, an hour or so if I had to guess.

I thought you were talking about something else... a customer adds the item to their cart, sees the "out of stock", and thinks that the product isn't available and leaves. This happens more often than you would think, at least that has been my experience. That is the reason I changed the language variable from "out of stock" to "sold out", customers seem to understand it better that way.

Re: Don't show "Out of stock" after add to cart
 

It is my understanding that only the customer that has put the item in his cart will see that item as 'out of stock' (if only 1 was left). All the other customers will see 1 item available and they can put it in their cart. That item will become 'out of stock' for everyone when someone submit his cart.

Re: Don't show "Out of stock" after add to cart
 

Yes, x-cart works this way.

Re: Don't show "Out of stock" after add to cart
 

You're right.. that is bizarre behavior. I just tried it, and after submitting my credit card info I get a "One of the products you ordered is out of stock" notification.

So it appears that the default is the way Stizerg wants. Personally, I don't like it as it becomes an area of possible customer complaints.

Re: Don't show "Out of stock" after add to cart
 

JWait, it's a default x-cart's behavior.

But, I didn't mention other customers. All functionality of stock counting remains the same. All I want is to show a real stock to CURRENT customer. When he/she put last item into cart, there must be a visual confirmation that this item is still in stock and available for purchase. Simply no message "out of stock".
My shop made for 'blondies'...