Where to put my live chat code
 

I recieved html code from PHP Live, but I am unable to figure out where I need to put it to get it to show on the site.

http://www.crossroadsonline.com is the site and I'd like to put it on the right hand side above the search bar.

Re: Where to put my live chat code
 

Really tough to say without seeing the installation instructions.

Re: Where to put my live chat code
 

The install instructions give html code.

The problem is, I don't know where the code the builds the right hand menu is. I tried just putting it in the home.php by closing the php tag, putting it where I wanted it to be, then reopening an new php tag to continue the rest of the page but that crashed the site.

Re: Where to put my live chat code
 

No, you can't put that in PHP files, it would go in the templates. As for which template, you need to use Webmaster Mode to determine where - most likely skin1/customer/home.tpl. Just be sure to backup first!

Re: Where to put my live chat code
 

I can just paste the html code in the template as is? no need for any extra code?

Re: Where to put my live chat code
 

go to skin1/customer/home.tpl

You are going to look for the right side bar menu call. It will look something like this: <div id="right-bar">

Below that you will see where it calls for the search menu. Above that is where you will need to put your code.

<!-- BEGIN PHP Live! code, (c) OSI Codes Inc. -->
<script language="JavaScript" src="http://trial3.phplivesource.com/js/status_image.php?base_url=http://trial3.phplivesource.com&l=johncroads&x=10492&dept id=8590&"><a href="http://www.phplivesource.com"></a></script>
<!-- END PHP Live! code : (c) OSI Codes Inc. -->

I would suggest adding a line break <br /> so that it doesn't sit right on top of your seach and gets clicked accidently.

Mike

Re: Where to put my live chat code
 

moved to X-Cart Customization > Storefront Design & Template Editing in v 4.2.x and 4.3.x