BCSE Loyalty points - not adding up ?
 

Hope someone can help with this...

I am using the BCSE Loyalty points addon, no problems with it except for the following, and wondered if anyone else has come across this or how to fix it ?

When someone pays for part of an order using points, the discounted subtotal and the total dont add up... for example:

Subtotal: ё60.00
Points Discount: ё1.85
Discount: ё6.00 (I give customers 10% discount)
Discounted Subtotal: ё52.15
Shipping Cost: ё0.00

Total: ё54.00

You can see the subtotal is correct, but when it gets to the total the points discount isnt added :? this means I have had to refund some buyers the points discount back to their card etc...

Hope that made sense....

Gav !

Re: BCSE Loyalty points - not adding up ?
 

Usually this is an install mistake. Just drop us an email for support or use a contact form on the site.

Thanks,

Carrie