Re: txnId field is missing or incorrect
I'm getting this error. What's the fix?
Order processing error Order declined. Review your data or contact the store administrator. Reason: Internal error (The \'sku\' field is missing or incorrect) |
Re: SKU missing error
1 Attachment(s)
Hi Kara,
I created a new thread for this issue in order to confuse people. The bug was fixed in https://bt.x-cart.com/view.php?id=44174 (that ticket is in Russian as it was reported by a Russian person). Anyways, we are preparing an update of X-Payments connector this week. While it is not ready please try Attachment 4017 patch. |
Re: SKU missing error
Thank you, Alex.
I'm not sure which file to patch --- a/src/classes/XLite/Module/CDev/XPaymentsConnector/Core/XPaymentsClient.php +++ b/src/classes/XLite/Module/CDev/XPaymentsConnector/Core/XPaymentsClient.php @@ -738,12 +738,23 @@ class XPaymentsClient extends \XLite\Base\Singleton |
Re: SKU missing error
Also, we have X-Payments Hosted - wouldn't this patch go on those files? If so, I don't have access to those - only templates - and would need that patch applied by xc.
K |
Re: SKU missing error
Please ignore my previous message. The patch needs to be applied to X-Cart 5, not to X-Payments.
File is <xcart 5 dir>/src/classes/XLite/Module/CDev/XPaymentsConnector/Core/XPaymentsClient.php Or wait a bit till we release an updated connector version via the X-Cart 5 Marketplace so you will be able to install it and get the fix along with others. |
Re: SKU missing error
Okay. However, we have x-cart 4.6
Hosted X-Payments |
Re: SKU missing error
Quote:
:oops: Sorry about the confusion. This bug was confirmed in X-Cart 5.1.9 and never confirmed in X-Cart 4.x. I found your HelpDesk ticket about this issue. Let us investigate this for X-Cart 4.x first. |
Re: SKU missing error
Thank you. So your team is working on this and I will hear back through the ticket on the helpdesk?
K |
Re: SKU missing error
> So your team is working on this and I will hear back through the ticket on the helpdesk?
First of all we need to know what you have in your X-Cart 4.6.0 (modules, customizations) and what you do to get that error message. This information will help us to research if there is a bug and how to fix it. |
Re: SKU missing error
We have Altered Cart Checkout Page, X-Payments Hosting.
When someone adds a Gift Certificate to their cart, then goes to the checkout page, when the credit card iframe starts to pop up, we get the error. |
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