X-Cart: shopping cart software

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-   -   X-Payments login issue. (https://forum.x-cart.com/showthread.php?t=75286)

Nishant 05-03-2017 09:20 PM

X-Payments login issue.
 
hi,
I have X-payments 3.x.
Using Google Authenticator for login to x-payments.
I changed my Phone and now I don't have Google Authenticator transferred to new phone.
Also I don't remember where I saved the Backup Codes for login.:-(

What are options for me to login to X-payments.?
There are 5 sites connected to X-payments and One of them is down.
Need to re setup the payment.

Please help..!!

anna 05-03-2017 10:52 PM

Re: X-Payments login issue.
 
Hello, Nishant!

Thank you for the message. Such an issue has to be addressed by the X-Cart support team and it would be better to report it right in HelpDesk. I see that you have submitted a ticket about this issue, please refer to it for further assistance.


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