X-Cart: shopping cart software

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-   -   failing merchant check (https://forum.x-cart.com/showthread.php?t=77638)

telimon 02-13-2020 12:49 PM

failing merchant check
 
I am unable to provide refunds through the store. I am getting a message that it is failing merchant check.
I use paypal payflow and x-payments.

Can someone tell me where I go to fix this?


Thanks

ambal 02-13-2020 10:10 PM

Re: failing merchant check
 
This error could occur when a refund does not meet the criteria listed under Transaction Settings in Payflow Pro.

This is what PayPal suggests doing https://www.paypal.com/us/smarthelp/article/why-did-i-get-result-code-117-ts1224


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