X-Cart: shopping cart software

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-   -   X-Cart v4.1.10 released (https://forum.x-cart.com/showthread.php?t=39609)

gary02140 05-19-2008 04:47 PM

Re: X-Cart v4.1.10 released
 
This really isn't happy experience for this upgrade. I followed all the instructions. I have made SSH enabled and used putty to access my store host. After executing the command of " for i in `sed -e 's/,.*$//g' < upgrade/4.1.9-4.1.10/file.lst`; do chmod 666 $i ; done", I started to login as admin from the bakc-end of my store. But I was rejected and got the following error message:

500 Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@yueteki.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

When I contacted my store's host, I was told that the host (hostmonster.com) does not allow such a global writing permisssion. I have no way to go. Really a terrible upgrading experience.

spingary 05-20-2008 04:19 PM

Re: X-Cart v4.1.10 released
 
Quote:

Originally Posted by gary02140
This really isn't happy experience for this upgrade. I followed all the instructions. I have made SSH enabled and used putty to access my store host. After executing the command of " for i in `sed -e 's/,.*$//g' < upgrade/4.1.9-4.1.10/file.lst`; do chmod 666 $i ; done", I started to login as admin from the bakc-end of my store. But I was rejected and got the following error message:

500 Internal Server Error



I wonder if your hosting provider has mod_security running. Whenever I get 500 Internal Errors I suspect mod_security first. Find out if it's running on your Apache server. If it is, see if you can get them to disable it, at least until you upgrade process if completed, then re-enable it.

Sometimes, errors that occur during script execution trips mod_security's alerts and it intercepts it with a 500 Error. Once disabled, you can at least see some meaningful error messages.

Good luck.

gary02140 05-22-2008 04:10 AM

Re: X-Cart v4.1.10 released
 
Quote:

Originally Posted by spingary
I wonder if your hosting provider has mod_security running. Whenever I get 500 Internal Errors I suspect mod_security first. Find out if it's running on your Apache server. If it is, see if you can get them to disable it, at least until you upgrade process if completed, then re-enable it.

Sometimes, errors that occur during script execution trips mod_security's alerts and it intercepts it with a 500 Error. Once disabled, you can at least see some meaningful error messages.

Good luck.


Thanks a lot! I solved the problem except a couple of files need to be upgraded manually.

Another question raised from this upgrade. What should I do after the upgrade? Are those patch files automatically deleted after the upgrade or should I delete them manually? Should I also change the file permission back to 644 for each patched file or the upgrade package have done it automatically? Or the host server has done it automatically?

Can I apply the mod_Security program to my store if my store host server does not have it installed?

pauldodman 06-04-2008 02:17 AM

Re: X-Cart v4.1.10 released
 
I was really hoping that 4.1.10 would finally have a correct list of UK Counties (states), as they never used to be like this.
Blackpool, Bury, Derby, etc, etc - these are towns and cities - NOT counties/states.
They were correct in 4.1.7 and 4.1.8 (earlier versions weren't too bad - a few errors such as Cumberland instead of Cumbria) - but then went wrong in 4.1.9 and still wrong in 4.1.10 which have a mixture of some, but not all UK towns and cities with counties.
So a heads up for anyone using UK configurations, and a note to Qualiteam that this needs attention!

peterstagg 06-05-2008 01:22 PM

Re: X-Cart v4.1.10 released
 
Paul does it have the channel Islands in there?
I noticed in my old old version that it didn't have them

peter

Light Speed 06-05-2008 01:25 PM

Re: X-Cart v4.1.10 released
 
Like Guernsey :)

ambal 06-05-2008 11:14 PM

Re: X-Cart v4.1.10 released
 
Quote:

Originally Posted by pauldodman
I was really hoping that 4.1.10 would finally have a correct list of UK Counties (states), as they never used to be like this.
Blackpool, Bury, Derby, etc, etc - these are towns and cities - NOT counties/states.
They were correct in 4.1.7 and 4.1.8 (earlier versions weren't too bad - a few errors such as Cumberland instead of Cumbria) - but then went wrong in 4.1.9 and still wrong in 4.1.10 which have a mixture of some, but not all UK towns and cities with counties.
So a heads up for anyone using UK configurations, and a note to Qualiteam that this needs attention!


:oops: we'll take care of this in next X-Cart versions.

Meanwhile, states/counties can be configured in "States" section of the admin back-end.

E.g. see http://www.x-cart.com/demo/admin/states.php?country=GB for UK counties

pauldodman 06-06-2008 08:55 AM

Re: X-Cart v4.1.10 released
 
Hi Peter and Light Speed,
Firstly, apologies, I didn't get a message that this thread had been updated.
No I don't think x-cart considers the Channel Islands at all.
The trouble with the UK is that it's not as easy to define states as the US. So finding an official list that everyone can use, including the couriers and post office is tricky. I mean the post office don't even use counties any more.
A lot of people would consider Channel Islands to be a country, so therefore the states wouldn't appear in the UK counties list anyway.
Sometimes it's best to add the Channel Islands as a country anyway, (x-cart doesn't have that either), rather than adding Guernsey and Jersey as counties. As most UK customers charge extra for delivery to the Channel Islands as well as need to remove vat, it can be easier to just have it as a country.
I don't think it's one that everyone will ever agree on - should they be added as counties, or as a country?

What I do know is that when I added this post - a member of Qualiteam discussed it with me and said that they were going to leave it like that and people could just remove the ones they didn't want. I don't really think that's workable - there are a lot of towns and cities included, it would take a while to do - and if you don't know the UK, you've got no chance.
So it's good to hear Alex say it will be sorted.
I think starting from the 4.1.8 counties is a good - it's easier to add a few counties than take out all of the towns and cities.
If people point out what is missing in states and countries and a consensus can be reached, I'm sure that will solve the problem for most people.

intel352 06-06-2008 10:57 AM

Re: X-Cart v4.1.10 released
 
Just a note, I'm working with the 4.1.9 to 4.1.10 upgrade for a client, it appears the new towns/countries bit for the UK is not included in the upgrade (which is good).

So users upgrading to 4.1.10 won't have to worry about their towns/countries getting screwed up.

pauldodman 06-06-2008 11:40 AM

Re: X-Cart v4.1.10 released
 
Are you sure - maybe they corrected them previously - but 4.1.9 was wrong to start with, 4.1.10 is also wrong, and the upgrade patch between the 2 doesn't make any changes to them.
So they may have already been corrected - but if they are using out of the box 4.1.9 states, then they will be wrong.


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