Can't Generate New Keys
 

Under:

"Cardholder data encryption keys"

My keys have expired.

I'm trying to generate new ones, which I've done several times before.

Now I get:

"The requested action cannot be performed. See logs for details."

when I try to generate new keys.

I've looked at every log file from today in var/log in the xcart directory, and there are no hints.

Re: Can't Generate New Keys
 

You should take a look at the X-Payments var/log directory. For the keys regeneration it should be <xp-dir>/var/log/admin/%%DATE%%/

Re: Can't Generate New Keys
 

the log file will be under your x-payments install not x-cart

Re: Can't Generate New Keys
 

OK - thanks. I guess I found what I'm looking for, but I could use some help interpreting it:

Re: Can't Generate New Keys
 

Do you have something in error logs (this is from the access log, I believe)?



This is really strange: someone tried to login (and failed) as support@example.com from the 1.1.1.1 IP address.

The 1.1.1.1 address is usually used either for testing, or as a "default" placeholder that someone forgot to replace with the actual data, or for IP address spoofing: http://serverfault.com/questions/339780 Or it may be your local network configured so.

Re: Can't Generate New Keys
 

Sorry - I just changed both of those pieces of info for privacy reasons. It was the correct email address and IP address before I edited.

Re: Can't Generate New Keys
 

I see.

Are there any records in the error logs (the lines above are from the access logs)?