Blocking new users from registering
Hi
For the last 3 weeks I have had either a bot or person register up to 5 times per day a new user account. I have deleted each account but they keep registering. They use different email addresses each time. I disabled my store for a week to stop this but within a few hours of reopening my store they had submitted 3 more user registrations and it will continue to happen How can I stop this? |
Re: Blocking new users from registering
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If you don't have full (root) access, then maybe easiest to do via your hosting company's help desk / support package. All of the offending IPv4 and/or IPv6 addresses are recorded in your logs (Server and X-Cart) |
Re: Blocking new users from registering
Thank you. Ill try contacting Xcart support. They are also my webhost.
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Re: Blocking new users from registering
Have you got Recaptcha enabled?
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Re: Blocking new users from registering
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However if it's the V2 version that gets applied, it's not as effective as it used to be any more & it can be fooled. Hence FWIW THIS thread about possibly using V3, which unsurprisingly... It then appears XC5 isn't quite ready for - yet |
Re: Blocking new users from registering
Xcart advised to purchase recaptcha @ $100
My issue with this is that Ive had to cancel the yearly subscription fees which went from $109 to $396 for a year. I wont be able to update it its the covid "gift" I never wanted. Now looking for a different 'store' after 15+ years |
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Re: Blocking new users from registering
Xcart have blocked the IP addresses of Tor system which was generating the sign ups.
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