X-Cart: shopping cart software

X-Cart forums (https://forum.x-cart.com/index.php)
-   X-Payments issues & questions (https://forum.x-cart.com/forumdisplay.php?f=50)
-   -   Recharge Broke in 3.1.2 Upgrade (https://forum.x-cart.com/showthread.php?t=76304)

joestern 06-06-2018 11:55 AM

Recharge Broke in 3.1.2 Upgrade
 
We upgraded to x-payments 3.1.2 on May 23 and deployed a new configuration bundle in x-cart 4.7.9.

Since that time, x-payments is not permitting any recharges. Nothing changed in x-cart; we still have the "allow recharges" box checked, as we did before.

However, for every order after 3.1.2, we get no "recharge this card" option within x-payments. For any order before 3.1.2, the option is there.

We are using Payflow Pro.

Is this a bug in x-payments or is there something else we have to do to be able to recharge cards?

Thank you.

random 06-06-2018 08:15 PM

Re: Recharge Broke in 3.1.2 Upgrade
 
Quote:

Originally Posted by joestern
We upgraded to x-payments 3.1.2 on May 23 and deployed a new configuration bundle in x-cart 4.7.9.

Since that time, x-payments is not permitting any recharges. Nothing changed in x-cart; we still have the "allow recharges" box checked, as we did before.

However, for every order after 3.1.2, we get no "recharge this card" option within x-payments. For any order before 3.1.2, the option is there.

We are using Payflow Pro.

Is this a bug in x-payments or is there something else we have to do to be able to recharge cards?

Thank you.


Now customer should click on the "Save this card for future use" checkbox when entering card details to make this feature appear.

joestern 06-07-2018 09:15 AM

Re: Recharge Broke in 3.1.2 Upgrade
 
I need to be able to recharge credit cards for customers even if they are not logged in. We take deposits from customers and then need to recharge the full amount.

We have been doing this for many years and 3.1.2 seems to have changed this.

Was this intentional or is it a bug?

I do not see the "save this card for future use" option for customers who are not registered and most of our customers choose not to register.

If it is possibly to default to "save this card for future use" for customers who are not registered, how do I do that?

Thank you!

random 06-08-2018 05:29 AM

Re: Recharge Broke in 3.1.2 Upgrade
 
Quote:

Originally Posted by joestern
I need to be able to recharge credit cards for customers even if they are not logged in. We take deposits from customers and then need to recharge the full amount.

We have been doing this for many years and 3.1.2 seems to have changed this.

Was this intentional or is it a bug?

I do not see the "save this card for future use" option for customers who are not registered and most of our customers choose not to register.

If it is possibly to default to "save this card for future use" for customers who are not registered, how do I do that?

Thank you!


This was intentional because some customers (and even merchants) were not happy that it was done without their consent.

Unfortunately, it is not possible to show "save this card for future use" for anonymous customers without a custom modification.

joestern 06-08-2018 10:01 AM

Re: Recharge Broke in 3.1.2 Upgrade
 
Is there a full list of the changes here?

I've run into a few problems, and I would have been slower to upgrade if I new of these changes in advance. I'm finding out the hard way, and a little nervous of what I'll find next.

Where is all of this documented?

random 06-08-2018 11:30 AM

Re: Recharge Broke in 3.1.2 Upgrade
 
1 Attachment(s)
Quote:

Originally Posted by joestern
Is there a full list of the changes here?

I've run into a few problems, and I would have been slower to upgrade if I new of these changes in advance. I'm finding out the hard way, and a little nervous of what I'll find next.

Where is all of this documented?


Please view the attached "Release notes" document for a list of changes.
That particular change was listed as
Quote:

- Even if customer didn't checked the 'Save card' checkbox, extra requests were sent to some gateways to store it. Fixed.



All times are GMT -8. The time now is 12:01 PM.

Powered by vBulletin Version 3.5.4
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.