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-   -   Marketing Manger email problem (https://forum.x-cart.com/showthread.php?t=37550)

Shaun 02-13-2008 10:54 AM

Marketing Manger email problem
 
I'm trying to use Marketing Manager for the first time after moving to a new host but none of my test emails are making it through. I haven't the first idea of where to check to see where they are going.

Would moving hosts have anything to do with its functionality or is my problem somewhere else?

Thanks

Shaun

balinor 02-13-2008 11:03 AM

Re: Marketing Manger email problem
 
Moving to Third Party Add-Ons. Have you opened a ticket with Firetank Software?

Shaun 02-14-2008 05:29 AM

Re: Marketing Manger email problem
 
I received this from Firetank:

- You're using linux, but don't have mm_mail.pl chmod to 755

But how do I check/change?

Thanks

Shaun

balinor 02-14-2008 05:31 AM

Re: Marketing Manger email problem
 
Via FTP or Cpanel

Shaun 02-14-2008 05:51 AM

Re: Marketing Manger email problem
 
But how? Haven't got a clue what that means...

balinor 02-14-2008 05:58 AM

Re: Marketing Manger email problem
 
How did you upload your files to the server originally? You used FTP right?

Shaun 02-14-2008 05:59 AM

Re: Marketing Manger email problem
 
Yes but I don't know what chmod to 755 means...

balinor 02-14-2008 06:05 AM

Re: Marketing Manger email problem
 
That means change the permissions to 755 on that file. If you right click on it in most FTP software, it will give you the option to change permissions.

photo 02-14-2008 06:15 AM

Re: Marketing Manger email problem
 
1 Attachment(s)
Quote:

Originally Posted by Shaun
Yes but I don't know what chmod to 755 means...


If you use FileZilla (free ftp client) you can right click no any file, folder click File Attributes and it will bring up a box like shown in the attached image.

Shaun 02-14-2008 06:16 AM

Re: Marketing Manger email problem
 
Yet again you've saved my bacon!

Thank you, I figured it out and it works!


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