X-Cart: shopping cart software

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-   -   Remove Evaluation Notice? (https://forum.x-cart.com/showthread.php?t=51848)

Mezulu 01-18-2010 10:09 PM

Remove Evaluation Notice?
 
I purchased a license, so I need to remove this notice that appears at the top of my store. A little help please?

xplorer 01-23-2010 03:59 AM

Re: Remove Evaluation Notice?
 
Register your X-Cart as follows:
  1. Make sure that no HTTP-authorization and firewall restrictions are set on incoming HTTP-connections to your X-Cart installation.
  2. Login to your private members area with your username and password.
  3. Go to "My licenses" section.
  4. Check whether the license URL is the URL to the home directory of your X-Cart store (without a trailing slash). If it is not, follow the "Change URL" link to the right from the license URL and replace the license URL with the correct one.
  5. Follow "Register" link to the right from the license URL
Also, you can find more detailed instructions with the correct license URL in your X-Cart backend. The instructions are a part of the evaluation notice shown in the X-Cart backend.

vixnfox 02-19-2010 08:16 PM

Re: Remove Evaluation Notice?
 
Hi,
I have been running xcart for some time and have just upgraded to 4.3.1 on a brand new install. I updated the details on the licence page but according to the agreement I am allowed to run the software on my web server at home. How do I remove the message from the web server copy?

Petepots 02-23-2010 01:56 AM

Re: Remove Evaluation Notice?
 
This removing the licence is studpid, stupid, stupid.

I am going mad trying to go live on my new site, but I can't go live now because the licence banner is still there. Why did you not say it would take god know how long to clear it.

I have gone through trying to clear the banner for 3 hours now.

I would stronly suggest that QT tell people in the licence secion that it would take however long to clear this, I did not know it was not instant

balinor 02-23-2010 04:18 AM

Re: Remove Evaluation Notice?
 
The notice goes away immediately when you follow the steps outlined above to register your copy of X-Cart.

Petepots 02-23-2010 04:25 AM

Re: Remove Evaluation Notice?
 
I know Balinor this one wont register, I have got in touch with QT team.

I done everything the register instructions say, very strange

jdiehl 02-23-2010 08:21 AM

Re: Remove Evaluation Notice?
 
It's always come off instantly for me. But only if you provide the exact correct URL. So if you have a dev version in:
http://mydomain.com/dev

Then you need to use that entire URL for the license location, then hit register and it comes off immediately. Now, if you decide to move it out of "dev" and into the root to go live, you can just change the URL in X-Cart Support Desk after you go live.

gb2world 02-23-2010 10:34 AM

Re: Remove Evaluation Notice?
 
I had a situation where the license would not clear. It involved a distribution that had been downloaded from the website as opposed to the distribution from the file area of my help desk. As soon as we used the distribution from the help desk, it worked fine. It could have been something else that fixed it, but when we started over with the help desk distribution, every thing worked fine.

gizmo 02-23-2010 10:41 AM

Re: Remove Evaluation Notice?
 
Just one thing to note if it's not in your root and in a folder IE:

FOLDER Don't use this:
http://mysite.co.uk/shop/

MAKE SURE it's (Without the forward slash at the end)
http://mysite.co.uk/shop

vixnfox 02-23-2010 03:05 PM

Re: Remove Evaluation Notice?
 
Well thats all well and good, logged into licences and updated the reistered URL I did that no proiblem. However the evaluation still appeared on my home dev copy (which, as the licence states, I am allowed to run)

Solution? simple....
open evaluation.tpl in skin1/customer and change the boolean eq to neq

I still get evaluation in in the admin woindow but i can live with that.

jdiehl 02-23-2010 05:54 PM

Re: Remove Evaluation Notice?
 
You should register the install on a public installation, then copy that public installation to your home/dev server that is not publicly available for development, once you get it registered I believe it should stay registered, but I haven't tested this.

vixnfox 02-23-2010 06:43 PM

Re: Remove Evaluation Notice?
 
Hi Jason,
the problem is im running 4.2.3 quite successfully live, and revamping the shop on my home server using 4.3.1 before I upload it to the main site. I registered the live URL as 4.3 .1 under construction thinking the licence would translate to the dev machine (why I thought that I dont know in hindsight) It was just annoying having the notice on the dev machine, and since according to the license agreement:

2. PAID LICENSE
2.1 Paid license permits You to utilize one instance of the Software for purposes of running a single e-commerce store. This license can be obtained in consideration for the license fee paid to Author. Under the terms of Paid License you may:

a) use one instance (a single installation) of the Software on one web server and one website only, for purposes of running a single e-commerce store; in the event You intend to use the Software or any part thereof on more than one website, the license for each such multiple use must be purchased (see Appendix B for the explanation);

which is what I am doing. I may be breaking the agreement technically by removing the notice on the dev machine, but in the spirit of the agreement I think it should be quite legal

Peter

jdiehl 02-23-2010 08:41 PM

Re: Remove Evaluation Notice?
 
Yeah I understand where you are coming from it definitely is ridiculous. But in some ways I can understand X-Cart doing this. It probably makes it easier for them to track down theft of licenses instead of constantly tracking down legit copies where someone forgot to enter the correct URL on their license. It saves them time I'm sure, and in turn gives them more time to do other things.

It's not exactly the best way to do business, making the customer jump through hoops to save them time, but at the same time I find it acceptable because probably maintains lower costs and thus lower licensing pricing.

And I know what you are saying about the live store. I think all you'd really need to do is either create a directory, or a subdomain to slap your xcart in temporarily and then you can register it which removes all the stuff and then you can download to your dev and remove from the server.

Don't get me wrong I completely understand that it's a lot of work especially considering it's something you shouldn't have to do. And you probably don't want to do all that for a dev copy now, but at least the information is here for future users.

gizmo 02-24-2010 09:28 AM

Re: Remove Evaluation Notice?
 
It would work better if x-cart used a different system all together. Yep it's needed, but like the user stated sometimes there are issues or it doesn't happen instantly. That's the key it's needed instantly, real time..

And with an update for people on live shops, if that message doesn't go straight away then it's going to cause real issues for some.

collings26 02-26-2010 08:35 AM

Re: Remove Evaluation Notice?
 
I am also having the same problem. Created support ticket, no response :(

I've edited my template so that it does not show. I have paid for a license and registered the exact domain. I cannot understand why this happens.

Oh well, I'll wait for them to be in touch.

Chris

Steven T 03-03-2010 08:58 PM

Re: Remove Evaluation Notice?
 
I'm having similar issue with registering a purchased license. I got this error message:
Customer "X" of company "X" tried to register X-Cart installed at http://example.com. Registration failed (Wrong license url).

My problem is the license URL I entered is correct matching the live site. Someone posted an instruction:
Make sure that no HTTP-authorization and firewall restrictions are set on incoming HTTP-connections to your X-Cart installation.
How the heck do i go about to make sure of the above? Like calling my host company up to tell them take off the firewall from my server? This is ridiculous.

Thanks for your help.
STV

nicklfire 03-10-2010 07:36 PM

Re: Remove Evaluation Notice?
 
Quote:

Originally Posted by Steven T
I'm having similar issue with registering a purchased license. I got this error message:
Customer "X" of company "X" tried to register X-Cart installed at http://example.com. Registration failed (Wrong license url).

My problem is the license URL I entered is correct matching the live site. Someone posted an instruction:
Make sure that no HTTP-authorization and firewall restrictions are set on incoming HTTP-connections to your X-Cart installation.
How the heck do i go about to make sure of the above? Like calling my host company up to tell them take off the firewall from my server? This is ridiculous.

Thanks for your help.
STV


yes i am having the exact same issue:

Customer "X" of company "X" tried to register X-Cart installed at http://example.com. Registration failed (Wrong license url).

Even tried removing the whole script and reinstalling it and same issue. I messeged support 3 days ago.. still waiting for a reply, the suggestions regarding http authorization and firewall is a long shot, and i can confirm that's not a issue with me

just waiting for a answer from support ticket system not sure what else to do

Steven T 03-12-2010 04:02 PM

Re: Remove Evaluation Notice?
 
I finally got this issue resolved and want to leave a post here in case others are having the same problem and in know how frustrating it can be when you can▓t find a straight answer quick enough.

Apparently there was a bug in the code. I had to contact Qualiteam▓s sales dept. They sent me a patch file to upload to the server to fix the problem. After that i re-registered and it worked just fine. They told me the latest x-cart download package should have this issued fixed.

Rajdeep 03-14-2010 10:08 PM

Re: Remove Evaluation Notice?
 
Hi Stevan,

Quote:

Originally Posted by Steven T
I finally got this issue resolved and want to leave a post here in case others are having the same problem and in know how frustrating it can be when you can▓t find a straight answer quick enough.

Apparently there was a bug in the code. I had to contact Qualiteam▓s sales dept. They sent me a patch file to upload to the server to fix the problem. After that i re-registered and it worked just fine. They told me the latest x-cart download package should have this issued fixed.


The patch you received is to fix a bug in the code on X-cart.

Going by that logic, may I request you to share the patch file in the forum which will save lot many people's trouble including mine?

Await to hear on this....

Best Regards,

Steven T 03-15-2010 02:45 PM

Re: Patch file to fix x-cart registration problem
 
1 Attachment(s)
I'm attaching the patch file to fix this bug. You just need to replace the file of the same name on your server where x-cart is installed.

KingPimp 03-23-2010 11:02 AM

Re: Remove Evaluation Notice?
 
Quote:

Originally Posted by gizmo
Just one thing to note if it's not in your root and in a folder IE:

FOLDER Don't use this:
http://mysite.co.uk/shop/

MAKE SURE it's (Without the forward slash at the end)
http://mysite.co.uk/shop


I am just learning that the hard way, lol
i put http://www.testsite.co.uk
instead of http://www.testsite.co.uk/store
i have just changed the url through the change url link...
does anyone know if the evalution message should now dissapear instantly..... or because its a change of url would it take some time for it to be done?

many thanks

gizmo 03-23-2010 11:17 AM

Re: Remove Evaluation Notice?
 
After you change url, (As per instructions within license) click the register to the right within your license area.

If all goes well yes it will disappear...

KingPimp 03-24-2010 07:03 AM

Re: Remove Evaluation Notice?
 
Quote:

Originally Posted by gizmo
After you change url, (As per instructions within license) click the register to the right within your license area.

If all goes well yes it will disappear...


Yep...all did not go well, lol, tried that before posting... i thought it may take some time due to the url being changed but if you say it is meant to be instant ill go and play some more with it
cheers

KingPimp 03-24-2010 08:23 AM

Re: Patch file to fix x-cart registration problem
 
Quote:

Originally Posted by Steven T
I'm attaching the patch file to fix this bug. You just need to replace the file of the same name on your server where x-cart is installed.


just to let future veiwers know this patch is what fixed the evaluation notice problem with me, thanks for the help everyone

chuck68tx 03-28-2010 03:28 PM

Re: Remove Evaluation Notice?
 
i have tried over and over with the registration of the cart and still says evaluation version. i even tried the file here from the post about a fix, did not work, downloaded new zips from my helpdesk and reinstalled it several times and still shows that stupid evaluation message. continually says (Wrong license url).

so does anyone have any other ideas on how to fix this

gizmo 03-29-2010 09:24 AM

Re: Remove Evaluation Notice?
 
Quote:

Originally Posted by chuck68tx
i have tried over and over with the registration of the cart and still says evaluation version. i even tried the file here from the post about a fix, did not work, downloaded new zips from my helpdesk and reinstalled it several times and still shows that stupid evaluation message. continually says (Wrong license url).

so does anyone have any other ideas on how to fix this


I would contact QT, also ask if you are getting nowhere to manually remove it if you have a legit License..


For me personally Have never had an issue, so I gather the issues could be due to each users different server con-fig maybe..

I expect they may well overhaul this system, from what I can see with issues..

HouseOfDerby 09-06-2010 09:17 PM

Re: Remove Evaluation Notice?
 
I just purchased X-Cart 4.4.0 and can't get the evaluation notice off of my cart. How do I: "Make sure that no HTTP-authorization and firewall restrictions are set on incoming HTTP-connections to your X-Cart installation." ?? Thank you for any assistance.

nevertheless 10-06-2010 09:15 PM

Re: Remove Evaluation Notice?
 
thank you, the patch worked for me

Flep 02-17-2012 02:27 AM

Re: Remove Evaluation Notice?
 
Quote:

Originally Posted by gizmo
After you change url, (As per instructions within license) click the register to the right within your license area.

If all goes well yes it will disappear...


yeah it worked

cedaly1968 01-22-2014 02:00 PM

Re: Remove Evaluation Notice?
 
Nice to know that 4 years after the initial post on this topic, it's still a problem. Might be time to look for a better solution QT.

qualiteam 01-22-2014 09:53 PM

Re: Remove Evaluation Notice?
 
Quote:

Originally Posted by cedaly1968
Nice to know that 4 years after the initial post on this topic, it's still a problem. Might be time to look for a better solution QT.


We recently released X-Cart 5 that uses a different way to validate purchased licenses.

As for the problem: please contact our staff via the HelpDesk system at https://secure.x-cart.com/

akchance 10-25-2014 01:46 AM

Re: Remove Evaluation Notice?
 
I am having this problem with the latest version. XC 4.6.5. :( No response from the Xcart team. The patch here did not work.

Trying to go live with XC 4.6.5.


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