X-Cart: shopping cart software

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-   -   Checkout page errors with Xpay (https://forum.x-cart.com/showthread.php?t=71802)

Stur 04-08-2015 10:54 PM

Checkout page errors with Xpay
 
Hi all,
I have Xpay installed on my Xcart 5 website. We're sometimes seeing this error on certain countries on the checkout page:
HTML Code:

X-Payments error (code: 1521): The 'state' field is missing or incorrect
Do all countries have to have a drop down menu for the states? Or how can we stop the system from requiring this state field?

Also, this pop up window (which shows at the very top of the page to give a message such as "Your payment declined")
HTML Code:

<div class="ui-dialog ui-widget ui-widget-content ui-corner-all ui-front default-dialog has-title" tabindex="-1" role="dialog" aria-describedby="ui-id-3" aria-labelledby="ui-id-4" style="height: auto; width: auto; top: -943px; left: 690px; display: block;">

does not display correctly in Firefox, but works fine in Google Chrome. Does anyone know why this is?

tony_sologubov 04-09-2015 03:57 AM

Re: Checkout page errors with Xpay
 
Hello @info@toinfinity.co.uk,

Could you please let me know what Country produces this error message?
I have forwarded the problem about Your payment declined message to our X-Payments engineers. They will check the problem.

Tony

ambal 04-09-2015 04:00 AM

Re: Checkout page errors with Xpay
 
Moved to X-Cart forums > X-Payments issues & questions

Stur 04-09-2015 04:01 AM

Re: Checkout page errors with Xpay
 
Switzerland is one of the countries where it's doing it. Even with the correct state written in, the error shows

ambal 04-09-2015 04:02 AM

Re: Checkout page errors with Xpay
 
What X-Cart 5 version do you use?


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