Checkout page errors with Xpay
Hi all,
I have Xpay installed on my Xcart 5 website. We're sometimes seeing this error on certain countries on the checkout page: HTML Code:
X-Payments error (code: 1521): The 'state' field is missing or incorrect Also, this pop up window (which shows at the very top of the page to give a message such as "Your payment declined") HTML Code:
<div class="ui-dialog ui-widget ui-widget-content ui-corner-all ui-front default-dialog has-title" tabindex="-1" role="dialog" aria-describedby="ui-id-3" aria-labelledby="ui-id-4" style="height: auto; width: auto; top: -943px; left: 690px; display: block;"> does not display correctly in Firefox, but works fine in Google Chrome. Does anyone know why this is? |
Re: Checkout page errors with Xpay
Hello @info@toinfinity.co.uk,
Could you please let me know what Country produces this error message? I have forwarded the problem about Your payment declined message to our X-Payments engineers. They will check the problem. Tony |
Re: Checkout page errors with Xpay
Moved to X-Cart forums > X-Payments issues & questions
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Re: Checkout page errors with Xpay
Switzerland is one of the countries where it's doing it. Even with the correct state written in, the error shows
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Re: Checkout page errors with Xpay
What X-Cart 5 version do you use?
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