qualiteam PLEASE HELP!!!!
 

Hi,

Honestly i've fed up with all xpayment issues i have encountered recently.
One being fixed another come up etc....

I've paid for a support one accident $139. Ok problem had fixed, but now another comes up and i cannot create a ticket unless need to pay another $139

The funniest thing is there is not my fault and turn out to be a x-payment bugs. (cannot find a fix solution, but I know its been fixed for the newest xcart version)

Qualiteam can you PLEASE give me a bug fix solution for this:

Bug (0103102): 'State field missing or incorrect' error with Paypal and X-Payments

As foreign customers cannot pay by cc if their country does not contains states/county

my xcart v.4.3.2

Kind Regards
Lucas

Re: qualiteam PLEASE HELP!!!!
 

I am having this very issue. If you fix it, please share the fix.

Re: qualiteam PLEASE HELP!!!!
 

Finland - has no states. Customers from Finland getting "'State field missing or incorrect" error in the upper right hand corner when paying by paypal express, yet in the field where you must fill out the state it is blanked out because there are no "states" in Finland. It's going to cost me $139 at the very least to figure this out? That's B.S. frankly. I hate this new support system.

I am definitely losing sales because of this. Anyone here have this same issue?

Re: qualiteam PLEASE HELP!!!!
 

Hi,

I have figured out, but only by adding and enable states for the countries I shipping.

Got to the countries tab and next to the right there is a table called "Has states" just ticked in and you have a states enable. However customers must fill in the blank field (county) by themselves.

To adding a states go to the states tab and find in wikipedia what states/province/county has a certain country and just add.

This is so far the best solution at least for me to avoid paying another $$$$ to get this "simple code line" resolved.

I've just added Finland regions as a counties and that works for me.

Here is a link with Finlands regions http://en.wikipedia.org/wiki/Regions_of_Finland

Re: qualiteam PLEASE HELP!!!!
 

Thanks for the reply, that will help a lot I'm sure!

One customer's order failed because she used "London" in her shipping address and "Greater London" in the billing address and I guess over at PayPal, her profile read something else. This is not good, I've lost quite a few orders because of this.

Re: qualiteam PLEASE HELP!!!!
 

Hello folks,

I am new manager of X-Payments project now.
I see this issue was fixed at http://bugtracker.qtmsoft.com/view.php?id=40608 for X-Cart 4.4.5

I am handling making the patch available there.

Re: qualiteam PLEASE HELP!!!!
 

Here is the patch for 4.4.4 (should work for all X-Cart 4.4.x before 4.4.5)
http://bugtracker.qtmsoft.com/file_download.php?file_id=10113&type=bug

Re: qualiteam PLEASE HELP!!!!
 

Fine Alex,

What about for v.4.3.2

Regards
Lucas

Re: qualiteam PLEASE HELP!!!!
 

This issue is not just in x-payments...

Re: qualiteam PLEASE HELP!!!!
 

Could you please clarify the X-Cart version you use and the page where the error appear? Is it checkout or registration page?