Attributes are erased
 

After we did an import, all of the attributes are erased and the attribute page appears to be broken on every product. Any solution apart from restoring from backup?

Re: Attributes are erased
 

Look at the log files for any errors

Re: Attributes are erased
 

[20-Jul-2016 11:22:47 America/New_York] PHP Fatal error: Call to a member function getId() on null in /var/www/vhosts/theshoeshop.ca/theshoeshop/var/run/classes/XLite/Module/Qualiteam/OptionDepend/View/Product/AttributeValue/AAttributeValue.php on line 93
[20-Jul-2016 11:22:47] Error (code: 1): Call to a member function getId() on null
Server API: cgi-fcgi;
Request method: GET;
URI: /admin.php?target=product&product_id=236&page=attri butes;
Backtrace:
#0 Includes\ErrorHandler::logInfo() called at [/var/www/vhosts/theshoeshop.ca/theshoeshop/Includes/ErrorHandler.php:348]
#1 Includes\ErrorHandler::handleError() called at [/var/www/vhosts/theshoeshop.ca/theshoeshop/Includes/ErrorHandler.php:333]
#2 Includes\ErrorHandler::shutdown()

Re: Attributes are erased
 

You should report this to the bugtracker

It is also possible you are using older version of XC5 and this is fixed in newer one so you may want to upgrade it

Re: Attributes are erased
 

We are using the latest version of x-cart

Re: Attributes are erased
 

Hi there

We are currently on the newest version, 5.2.15

One of our staff uploaded an incorrect csv file, one of the attribute names was doubles ex - colour(field:global) material(field:global)

I'm not a PHP master, but it looks like xcart was expecting a non null value?

Re: Attributes are erased
 

I believe it is a custom module, and from the short name I guess the module makes the list of available options depend on selected ones.

How long ago was the modification made? Perhaps you still can contact the author and ask about the error message.

Re: Attributes are erased
 

Hence, contact you?

Re: Attributes are erased
 

I mean please submit a ticket at https://secure.x-cart.com/ and contact the developer who made the custom module.

Re: Attributes are erased
 

We did and received no helpful response.