X-Cart: shopping cart software

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-   Third Party Add-Ons for X-Cart 5 (https://forum.x-cart.com/forumdisplay.php?f=64)
-   -   "Loyalty Program" module for X-Cart 5 (https://forum.x-cart.com/showthread.php?t=68951)

xplorer 03-31-2014 05:03 AM

"Loyalty Program" module for X-Cart 5
 
Hi!

I'm happy to announce the next paid module for X-Cart 5 / X-Cart Next - Loyalty Program.

http://www.x-cart.com/sites/default/files/addons/image/LProgram_184px_0.png

The module allows customers to earn reward points for purchases made in your store and redeem the points for discounts on future order.

Your feedback is welcome!
Should you have any ideas or suggestions feel free to post them here or at http://ideas.x-cart.com/

Thank you in advance!

Tigershark8700 04-05-2014 02:29 PM

Re: Loyalty Program module for X-Cart 5
 
Looks great .. do you plan to offer similar product to 4.X ?

Thanks,
Ryan

totaltec 04-06-2014 09:35 AM

Re: Loyalty Program module for X-Cart 5
 
Ryan, don't we already have bonus points in Special Offers module?

Tigershark8700 04-06-2014 02:07 PM

Re: Loyalty Program module for X-Cart 5
 
Quote:

Originally Posted by totaltec
Ryan, don't we already have bonus points in Special Offers module?


I would think the "bonus points" offered in the Special Offers is sort of a "Poor Man's" attempt a loyalty program.

One of the reasons people buy and use Loyalty Program is because they were built with the specific purpose of growing a reward infrastructure for your customers. When I see Special Offers, it sounds like only a few select items or situations where bonus points might be viable.

Right now our store is being built to utilize the BCSE Customer Reward Points module .. which seems suitable for what we're looking for.. but always interested in new 5.0 features are made available for X4.

Actually .. one of my favorite Reward Programs is for Magento, and I would LOVE to see something like this offered for Xcart: http://www.sweettoothrewards.com/

Thanks,
Ryan

carpeperdiem 04-06-2014 02:46 PM

Re: Loyalty Program module for X-Cart 5
 
Sweet Tooth is worth switching to Magento for.

Altered Cart Cash Rewards (for X-Cart 4) has most of the features, but not all.

Disclosure: I have the AC cash rewards on my site, and have worked closely with Bill Brewer to make it a very important part of my customer experience.

Features that CR offers (and missing from most loyalty/points programs):

1. Reward accumulation rules. Earn rewards for various results or purchase. Rewards for specific products or categories. Rewards if a customer does an action (registers, posts a review, etc.)

2. Reward redemption is not tied to coupons or discounts or payment methods. Customer can apply rewards in checkout before any payment method, and does not require a round trip back to the cart to redeem. THIS IS one of the most significant UX features missing from other "points" modules.

In my opinion, a loyalty program must integrate at many levels, including registration and email lists and tell-a-friend and product reviews, etc...

If anyone wants to see my AC Cash Rewards integration, PM me.

Tigershark8700 04-06-2014 06:52 PM

Re: Loyalty Program module for X-Cart 5
 
@ Carpeperdiem,

We used Sweettooth Rewards for almost 2 years with Magento, before switching to X-Cart last year. It is an amazing piece of software that should help compliment any store.

However, after the company went through its Series Round of funding, their prices increased .. to the point of where it nearly tripled in the course of 18 months.. For us, we see the value, but that value does not translate to spending $650 a month on a loyalty program.

For X-Cart, we decided to go close to completely custom development to outfit our store the way we want.

We are using the reward module we mentioned as a base, and add more features to our platform to handle our customer needs.

Similar to your #2 example, this is how our reward system works currently .. accumulated points can be sent within the cart or at checkout without the customer having to run around figuring out where to redeem. Points give an discounted value of the purchase (BEFORE any payment method is selected or used).

I agree that a true loyalty platform is one that should be available on many levels, not just a straight up ($ spent = X reward points). For us a loyalty platform is more an customer engagement tool than pure customer rewards.

Glad to see you're in the same park :)

Thanks,
Ryan

xplorer 04-06-2014 10:37 PM

Re: Loyalty Program module for X-Cart 5
 
Hi guys,

Thanks for the links and your comments!

Quote:

Originally Posted by Tigershark8700
Looks great .. do you plan to offer similar product to 4.X ?


As the developer of this module I can say that I have no plans on converting it to X-Cart 4 - instead, I would like to focus on improving this module further. I'm not sure if there is someone else in our company who wants to develop it, but there is a plenty of good "reward points" mods for XC4 already, so I don't think that creating another one makes sense.

Quote:

Originally Posted by carpeperdiem
1. Reward accumulation rules. Earn rewards for various results or purchase. Rewards for specific products or categories. Rewards if a customer does an action (registers, posts a review, etc.)


Adding more supported actions is in my roadmap for the module. Thanks!

Quote:

Originally Posted by carpeperdiem
2. Reward redemption is not tied to coupons or discounts or payment methods. Customer can apply rewards in checkout before any payment method, and does not require a round trip back to the cart to redeem. THIS IS one of the most significant UX features missing from other "points" modules.


This is how Loyalty Module for X-Cart 5 works: the customer can redeem his points on the cart page and in checkout before any payment method. Actually, the store automatically gives the customer the maximum discount by applying his reward points, so the customer just adjusts the number if he wants to redeem less.

Quote:

Originally Posted by carpeperdiem
In my opinion, a loyalty program must integrate at many levels, including registration and email lists and tell-a-friend and product reviews, etc...


I agree.


Thanks!

qualiteam 04-26-2014 12:35 AM

Re: Loyalty Program module for X-Cart 5
 
The new 5.0.2 version of the Loyalty Program module for X-Cart 5 is available for purchasing/downloading!

In a few words, the changes are:
- we have tweaked styles a bit and added the nice "diamond" icon
- now you can reward your customers for sign ups and writing product reviews / rating your products

Some screenshots (please check the module page for larger ones):

1.
http://drive.google.com/uc?export=view&id=0B30841nNJgxCWV8tODNxcUFsdVE


2.
http://drive.google.com/uc?export=view&id=0B30841nNJgxCbHo2bk13TzdxTms


3.
http://drive.google.com/uc?export=view&id=0B30841nNJgxCa1B2WjlWVWlURm8


4.
http://drive.google.com/uc?export=view&id=0B30841nNJgxCODRmM3hETDZMcWs


5.
http://drive.google.com/uc?export=view&id=0B30841nNJgxCZ0xBcDFFUDZBOFU


6.
http://drive.google.com/uc?export=view&id=0B30841nNJgxCZk1XdElDXzl6WE0

xplorer 11-04-2014 03:23 AM

Re: Loyalty Program module for X-Cart 5
 
Hi folks!

The new 5.1.5 version of Loyalty Program module now lets you choose whether reward points should be awarded for all orders, or for orders having no discount coupons applied on them only.

xplorer 02-20-2016 02:21 AM

Re: Loyalty Program module for X-Cart 5
 
Loyalty Program v5.2.9 has been released.

Changes are:
- fixed the issue that caused reward points being incorrectly given to users placing an order after a failed payment transaction
- fixed the cause of the "Argument 1 passed to Doctrine\ORM\Persisters\BasicEntityPersister::refr esh() must be of the type array, null given" error message that was logged sometimes when adding a product to cart


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