X-Cart: shopping cart software

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-   -   X-Payments and IE issue? (https://forum.x-cart.com/showthread.php?t=67116)

Vacman 06-14-2013 12:21 PM

X-Payments and IE issue?
 
I have a few people who are placing orders on my site and when they get to the checkout page, fill in their details, never get to the new screen where they are prompted for their CC info.

I called one today and the only thing that stuck out was that he is using IE.

Is there an issue with IE and AJAX or X-Pay?

joss 06-16-2013 04:08 PM

Re: X-Payments and IE issue?
 
Since the issue occurs occasionally, it requires an investigation. Please contact our tech. support team though the HelpDesk at: https://secure.qtmsoft.com/

Vacman 06-19-2013 03:31 PM

Re: X-Payments and IE issue?
 
I can now confirm with 100% certainty that this problem is definitely something to do with MS I.E., X-Payments 1.06, and XC 4.5.5.

We have had 11 of these incidences occur over the last 3 weeks and in all three cases the customer was using MS I.E.

Vacman 06-19-2013 03:34 PM

Re: X-Payments and IE issue?
 
Quote:

Originally Posted by joss
Since the issue occurs occasionally, it requires an investigation. Please contact our tech. support team though the HelpDesk at: https://secure.qtmsoft.com/


Well considering that you folks want to charge me $100 to fix the lite interface X-Pay problem that has been talked about out here, I am reluctant to spend the $100.
I now have two separate problems related to XPay that can be duplicated and have nothing to do with any modifications I have done to the cart.


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