X-Cart: shopping cart software

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-   -   X-Payments 1.0.5 not redirecting after order submit (https://forum.x-cart.com/showthread.php?t=64485)

floracal 08-04-2012 01:12 PM

X-Payments 1.0.5 not redirecting after order submit
 
after a customer clicks on submit order all that happens is "Please wait while processing the payment details..."

I do receive the orders but customer is confused that they did not get a confirmation and tries ordering again or contacts us.

I am using X-Cart 4.5.2, XP 1.0.5 and lite interface for one page checkout.

pcarcare 08-05-2012 09:10 AM

Re: X-Payments 1.0.5 not redirecting after order submit
 
Just out of curiousity, What payment method are you using?

floracal 08-05-2012 09:13 AM

Re: X-Payments 1.0.5 not redirecting after order submit
 
I'm using Paypal pro

pcarcare 08-06-2012 04:10 PM

Re: X-Payments 1.0.5 not redirecting after order submit
 
I have the same issue using the lite interface, but everything works fine using a standard template in XP.

joss 08-06-2012 08:29 PM

Re: X-Payments 1.0.5 not redirecting after order submit
 
floracal: the issue you are reporting requires investigation and has to be addressed as a support request in HelpDesk. Please submit a support ticket about this issue in your helpdesk account
https://secure.qtmsoft.com/customer.php?area=center&target=customer_info#tab-customer_info

Remember to add "Attn. Alexey Melnikov" to the ticket title, this will ensuere that I will get the ticket quickly.

Also, for me to start the investigation without delay please post the X-Payments and X-Cart access information along with the ticket
https://secure.qtmsoft.com/customer.php?area=center&target=customer_info#tab-create_access_info

floracal 08-07-2012 03:27 PM

Re: X-Payments 1.0.5 not redirecting after order submit
 
Quote:

Originally Posted by floracal
after a customer clicks on submit order all that happens is "Please wait while processing the payment details..."

I do receive the orders but customer is confused that they did not get a confirmation and tries ordering again or contacts us.

I am using X-Cart 4.5.2, XP 1.0.5 and lite interface for one page checkout.



Update!

I have tested redirect with with google chrome and Firefox no problem.

Internet Explorer is the problem.

anyone run into this problem?


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