Re: Review Reminder Email
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It's recommended to include fixes from my previous post. ============ Quote:
I've failed to reproduce this issue (both in test and live mode). If you have applied fix from my previous post with instructions "How to fix wrong encoding in review reminder email?" and issue is still not fixed then I'd recommend to contact with our support team via your Helpdesk account. |
Re: Review Reminder Email
Hi Karina,
Thank you for the above fix. I shall attempt it and report back once I've tested it. David |
Re: Review Reminder Email
BINGO!! It works!!
Karina, It was the following line that caused my problems: PHP Code:
I changed the final parameter to false as you described and now the subject line is readable :D/ I got there in the end - thank you Karina. |
Re: Review Reminder Email
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I'm glad to hear that the issue is resolved! |
Re: Review Reminder Email
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Karina Currently, in ACR settings, we have "Who must be allowed to add reviews" set to "Customer who bought product". Doing this does not allow Anonymous customers to leave a review because they are required to login first. Since they checked out Anonymously, they do not have login credentials. Is it possible to exclude Anonymous orders from the Reminder Email? Can you think of any other way an Anonymous customer can leave a review since they cannot login? Thanks, Kevin |
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