X-Cart: shopping cart software

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-   -   Abandoned Cart Reminder module released (https://forum.x-cart.com/showthread.php?t=65976)

rocky 10-11-2013 05:43 AM

Re: Abandoned Cart Reminder module released
 
Good news! The module is now compatible with 4.3.x X-Cart versions.

kevinrm 10-16-2013 02:05 AM

Re: Abandoned Cart Reminder module released
 
I've had this working correctly now for about a month and a half. So far in that time I've recovered 4 carts and the mod has paid for itself. I send out one email soon after the cart is abandoned and that's it. It does work, but I don't think it's not going to be all that significant in bringing in revenue. It's worth having though, every bit helps.

The mod which has substantially increased my revenue over all other mods has been the mobile mod.

rocky 10-16-2013 02:11 AM

Re: Abandoned Cart Reminder module released
 
Quote:

Originally Posted by kevinrm
I've had this working correctly now for about a month and a half. So far in that time I've recovered 4 carts and the mod has paid for itself. I send out one email soon after the cart is abandoned and that's it. It does work, but I don't think it's not going to be all that significant in bringing in revenue. It's worth having though, every bit helps.

The mod which has substantially increased my revenue over all other mods has been the mobile mod.



Great! Thank you for sharing this info with the community.

cflsystems 10-16-2013 07:47 AM

Re: Abandoned Cart Reminder module released
 
Quote:

Originally Posted by kevinrm
I've had this working correctly now for about a month and a half. So far in that time I've recovered 4 carts and the mod has paid for itself.


If not some company sensitive data can you share what % is this from all abandoned carts within this period?

kevinrm 11-30-2013 12:17 AM

Re: Abandoned Cart Reminder module released
 
I would like to give an update on the results of this mod.

For the month of November, we recovered 12 orders worth about US $1000. That's pretty nice if you multiply it by 12 months. So mark me down as a convert to this mod!

I see 14 abandoned carts which were not recovered, so this is nearly half. I'm not completely sure this is correct, the statistics only show recovered carts and not a percentage. I believe the upgrade with the thumbnail was a significant improvement, more carts were recovered since it's inception.

This is a mod that takes some tweaking to get it set right. One email is really all you need, make sure the emails are sent out through cron properly.

rocky 11-30-2013 01:21 AM

Re: Abandoned Cart Reminder module released
 
Quote:

Originally Posted by kevinrm
I would like to give an update on the results of this mod.

For the month of November, we recovered 12 orders worth about US $1000. That's pretty nice if you multiply it by 12 months. So mark me down as a convert to this mod!

I see 14 abandoned carts which were not recovered, so this is nearly half. I'm not completely sure this is correct, the statistics only show recovered carts and not a percentage. I believe the upgrade with the thumbnail was a significant improvement, more carts were recovered since it's inception.

This is a mod that takes some tweaking to get it set right. One email is really all you need, make sure the emails are sent out through cron properly.



Awesome news!

espresso 12-01-2013 07:19 PM

Re: Abandoned Cart Reminder module released
 
Don't have a lot of experience with this mod yet as I just installed it 6 hours ago.
Yet, I see many abandoned carts already.
Unfortunately I miss the functionality of actually being able to look at the "anon" customer info. Before I send any coupons or offers, I'd like to know more details about them, such as location.
The information is there, because I created an order for one of them and then I found the anon customers details.

I also believe you don't really want to send out automatic emails (and coupons) to repeat customers, even if they abandon the cart. Most likely they will go back to the cart and complete the order. Or they already added items for next time to take adavantage of reward points. I already noticed such an instance. May be show how many orders this customer placed in the past. Provide as much intell as possible so I can make a quick decision if I should follow up with the abondened cart or not.

Rene

dejital 01-08-2014 09:00 AM

"Page not found" problems with the mod
 
Has anyone else seen this issue?

I have installed theis Mod on X-car 4.4.5 and when I try and view the abandon carts through
https://website.com/shop/admin/abandoned_carts.php
or
https://website.com/shop/admin/abandoned_carts_statistic.php

I get the error message

Page not found!

The requested page does not exist or you are not allowed to access it!

The php files both exist in the admin folder and their permissions are set to 644. I also tried setting them to 777 with no luck.

I have tried other things like clearing the cache and re-installing with no luck.

kevinrm 01-23-2014 08:07 PM

Re: Abandoned Cart Reminder module released
 
If anyone has any doubts whether this is a good mod or not, let me give you our abandoned cart statistics for the last three months in US Dollars:

November: $980

December: $740

January (so far!): $1,150

So in the last three months, so far we've recouped US $2,870. I am amazed that there is that significant amount of abandoned carts, I had no idea! Granted, this is our peak season but I imagine after one year this will really be a significant amount of money to the bottom line.

Note that we only send out ONE email a few hours after the cart has been abandoned - it's all you need. I have noticed that if they don't bite for that first email, it's highly unlikely they will go for it after a second email.

espresso 01-23-2014 08:57 PM

Re: Abandoned Cart Reminder module released
 
Thank you for sharing your stats.
So, you're saying you recovered 100% of your abandoned carts?
If so, what were your settings? After how many days/hours would you send an offer if any?
Our findings so far: over half of the abandoned carts order anyhow, no offers required. Might take a day or so for them to place their final order.
We are still in the process to figure out if we should send out automatic offers or not.
So, any additional input from others is greatly appreciated.


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