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-   -   Download Expander not appearing in Admin (https://forum.x-cart.com/showthread.php?t=57840)

steve.thompson 02-01-2011 01:19 AM

Download Expander not appearing in Admin
 
Hi.

I'm running x-cart 4.4.2 and I've installed Download Expander 2.2.0.

Download Expander does not appear anywhere in any Admin screen. Looking at /skin/common_files/admin/menu_box.tpl it seems that DE should appear after the Help tab. Is that correct?

In the DE instructions for XC 4.4
Quote:

There will be a folder in the distribution located at skin/common_files/modules/Download_Expander. Upload the Download_Expander folder only fto this exact place on your web server.

In the DE distribution, there is a folder:
skin_files\modules\Download_Expander
I presume that these folders and files should be uploaded to:
skin/common_files/modules/Download_Expander
Is that correct?

Any suggestions please?

Thanks, Steve.

pauldodman 02-01-2011 02:18 AM

Re: Download Expander not appearing in Admin
 
Have you checked that the module is actually enabled in admin, Modules?

steve.thompson 02-01-2011 11:53 AM

Re: Download Expander not appearing in Admin
 
Quote:

Originally Posted by pauldodman
Have you checked that the module is actually enabled in admin, Modules?


Yes, it's enabled. If I look at a product in Product Management / Downloads, I can send a download link using the "Generate Key" button.

The DE installation instructions for XC 4.4 do not match the folders / files in the DE distribution.

STeve.

wjbrewer 02-01-2011 12:02 PM

Re: Download Expander not appearing in Admin
 
The files are slightly different for pro versions: http://www.alteredcart.com/support.php?section=knowledgebase&articleid=79

steve.thompson 02-01-2011 12:16 PM

Re: Download Expander not appearing in Admin
 
I'm using XC 4.4.2 Gold.

steve.thompson 02-05-2011 01:49 PM

Re: Download Expander not appearing in Admin
 
This is still not working in 4.4.2 Gold.
The instructions with DE 2.2.0 do not match the folders / files in the DE distribution.

STeve.

ScrapOrchard 02-06-2011 05:39 PM

Re: Download Expander not appearing in Admin
 
Steve, I had the same problem... instead of making the edit to the template skin1/single/home.tpl (which is essentially added the link to the side menu), try making that edit to the same template file in Admin.

steve.thompson 02-06-2011 10:20 PM

Re: Download Expander not appearing in Admin
 
Thanks, but I'm running XC 4.4 Gold, not 4.3 and not Pro.

STeve.

steve.thompson 02-07-2011 12:27 AM

Re: Download Expander not appearing in Admin
 
I've rechecked the installation for the fouth or fifth time and I've done everything according to the instructions, but the DE tab does not appear in the Admin pages.

I've checked the database and the DE module is active.
I've taken the if statement out of the /skin/common_files/admin/menu_box.tpl file, but still no DE tab.

Any suggestions please?

Thanks, STeve.

cflsystems 02-07-2011 03:01 AM

Re: Download Expander not appearing in Admin
 
skin/common_files/SINGLE/menu_box.tpl


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