X-Cart: shopping cart software

X-Cart forums (https://forum.x-cart.com/index.php)
-   General questions (X-Cart 5) (https://forum.x-cart.com/forumdisplay.php?f=66)
-   -   Hosting with X-Cart (https://forum.x-cart.com/showthread.php?t=77829)

Don@Core 05-27-2020 08:18 AM

Hosting with X-Cart
 
I am hosting with x-Cart and my website is down. Doe anyone else gave this issue today? my site coreonewelding.com

Don@Core 05-27-2020 09:34 AM

Re: Hosting with X-Cart
 
It looks like the web server software is down on the server and no access/option in x-cart plesk to restart.

Does the X-Cart team monitor this if we pay them to host? If yes, what is their turnaround time on an issue like this? attached image of my site check http://duvalprints.com/Screen%20Shot%202020-05-27%20at%2010.28.31%20AM.png

memoto 05-27-2020 11:23 AM

Re: Hosting with X-Cart
 
I have passed info to the hosting team. The issue should be fixed now. Please, check it from your side.

Also, accept our apologies for the delay with the response.

Don@Core 05-27-2020 12:43 PM

Re: Hosting with X-Cart
 
YES - all fixed. much thanks!


All times are GMT -8. The time now is 05:21 PM.

Powered by vBulletin Version 3.5.4
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.