X-CART Plus - Support Ticket System Released...
 

Hello all,

We have just released our support ticket system, and have put up images at: http://www.x-cart-plus.com/au/xcart/tour_ticket_system/ticket_system.htm for you all to view.

Product Location: http://www.x-cart-plus.com/au/xcart/product.php?productid=41&cat=2&page=1

If you require any further information, then please contact us.

Oh you are such a tease..... You know full well that im going to have to buy this...... and just before xmas as well when cash is short.

Looks good - not so sure about showing the customer the session ID and ip address , is this information that they would need to know at any time???

Support Ticket System with SLA's
 

Hello Adam,

The Admin IP is hidden from the Customer, and the Session ID is there own, so no issue.

Just for reference...

Some stores still show the XID in the url.

And, if you do not want it, it is 3 comments in the tpl.

Was looking through your site and though I would mention something...

When looking at the product listings for the X-Cart Modules, the product "Apparel Sizing Grid - 1, 2, or 3 dimensions " has a price of "Price: AUD $225.00 (USD $ 168.75)" but when going to that product page the price is "Price: AUD $324.00 (USD $ 243.00)"

Apparel Sizing Grid.
 

Hello,

Yes, the Apparel Sizing Grid, needs to be installed by us.

It is complex, and takes between 3 to 4 hours.

So the install fee is very reasonable (cheap as chips).

gary,

well done mate, looks very well thought out and well put together

Hey Garry,

Will this work for XC 3.4.6

Michael

Can you get it to support email piping?

I will have to put my 2 cents here about the grid mod. Paying Gary to installed the mod is the best thing as the mode is very complex and it makes the admin life so much easier and not having customers having problems selecting the wrong size in items.

Gary, Thank you for the md.

Kind regards,
Ricky

Have to admit that Garys grid mod looks like a lot better than ours (was ours the inspiration ???) so im definatley using it on the new underwear site that we will be doing - got a few ideas for improvments as well :D