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-   -   Customer's My Orders page (https://forum.x-cart.com/showthread.php?t=76626)

RexxBattery 11-12-2018 01:46 PM

Customer's My Orders page
 
Customer's My Orders page has no limit for how many it displays. We have a couple customers who have placed so many that the page times out when they try to load it.

Could anyone lead me in the right direction to put a limit of the 100 most recent orders they have placed?

Any help is appreciated.

XCart 5.2.16

qualiteam 11-15-2018 04:53 AM

Re: Customer's My Orders page
 
Hi there.
There should be a setting named 'Orders per page' in the 'Store setup' > 'Cart & checkout' section in the admin area, what is its value?

RexxBattery 11-15-2018 06:28 AM

Re: Customer's My Orders page
 
Quote:

Originally Posted by qualiteam
Hi there.
There should be a setting named 'Orders per page' in the 'Store setup' > 'Cart & checkout' section in the admin area, what is its value?



It's set to '30', but that's under the administrative view. I'm referring to when a customer is looking at their 'My Account' -> 'My Orders' page.

qualiteam 11-15-2018 11:28 AM

Re: Customer's My Orders page
 
Quote:

Originally Posted by RexxBattery
It's set to '30', but that's under the administrative view. I'm referring to when a customer is looking at their 'My Account' -> 'My Orders' page.



It should be working for the customer view as well.
Apparently it's bug that it doesn't.


You may try to upgrade to the latest version in 5.2 branch, this could help.
If you decide to do so, I would advise to do it on a copy first.

RexxBattery 11-15-2018 11:49 AM

Re: Customer's My Orders page
 
Quote:

Originally Posted by qualiteam
It should be working for the customer view as well.
Apparently it's bug that it doesn't.


You may try to upgrade to the latest version in 5.2 branch, this could help.
If you decide to do so, I would advise to do it on a copy first.



We are not able to update. We have various custom edits that we use.

qualiteam 11-16-2018 07:47 AM

Re: Customer's My Orders page
 
Quote:

Originally Posted by RexxBattery
We are not able to update. We have various custom edits that we use.



I would then suggest to contact our tech support to have them look into further and apply a fix if possible.
Drop us a line at helpdesk@x-cart.com


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