X-Cart: shopping cart software

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-   -   x-cart 5.2.10 to 5.2.13 upgrade error (https://forum.x-cart.com/showthread.php?t=73721)

JCmam 03-14-2016 02:36 PM

x-cart 5.2.10 to 5.2.13 upgrade error
 
I tried upgrade my ver. from 5.2.10 to 5.2.13, but I get error during the upgrade. It said

ERROR:'"0"(code N/A)
An exception occurred while executing "CREATE UNIQUE INDEX code_model ON xc_image_settings(code,model)':SQLSTATE[42000]:Syntax error or access violation:1071 Specified key was too long:max key length is 1000 bytes

http://imgur.com/smpVrAy (this is the screen shot)

I asked support team,and they said database should be InnoDB, but my server said they support it.
Now I stuck the problem.
Please give me a advice to fix the problem if you know.

Thank you.

qualiteam 03-15-2016 01:05 AM

Re: x-cart 5.2.10 to 5.2.13 upgrade error
 
I've reported this problem to the XC5 dev team:
https://bt.x-cart.com/view.php?id=45820

They will check if this is a problem of the 5.2.13 version.

JCmam 03-15-2016 04:06 AM

Re: x-cart 5.2.10 to 5.2.13 upgrade error
 
Thank you for your help.
My host server is still working for the issue.
I will wait for their reply.
I told couple times x-cart need to use InnoDB database, but they may not changed it until now, so now they are working to upgrade again. This time, the issue might be able to be solved.


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