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Can't use simple domain
Hi x-cart team
Can't use simple domain(www.cdworlds.comm) it auto use secure domain(secure.cdworlds.com). somebody have solution to use simple domain(www.cdworlds.com)? |
Re: Can't use simple domain
Hi!
Now I cannot reach both: http://secure.cdworlds.com/ and http://www.cdworlds.com/ Are you sure that the problem is not in your domain name settings? Tony. |
Re: Can't use simple domain
Hi x-cart team!
I don't know about problem. anyone please tell me about solution to fix error. |
Re: Can't use simple domain
I just made one more test and it looks like your home page goes down for some reason.
Your home page is blank https://secure.cdworlds.com/cart.php but admin page can be opened: https://secure.cdworlds.com/admin.php Could you please let me know if you have any errors in the <X-Cart 5>/var/log folder? If it is empty, can you please look into Apache logs and let me know if there are any errors there? Tony. |
Re: Can't use simple domain
Hi Tony
I was check var(<X-Cart 5>/var/log) folder have many error this file: access.log.2014-08-09.php Quote:
File: php_errors.log.2014-08-09.php Quote:
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Re: Can't use simple domain
Hi Chheang!
I temporarily increased the memory to 512M on your hosting and it fixed the problem. Your store started loading correctly. Then, I returned memory_limit to 256M as it was before and the problem did not come back. If you experience this problem anytime in the future, please let me know. Tony. |
Re: Can't use simple domain
Hi x-cart team!
Site have problem at this link (https://www.cdworlds.com/admin.php?target=login&xid=x26V5DwYuNYVFk6hAF8JXOP ntZDNq33F) can't access to admin page and link secure (https://secure.cdworlds.com/admin.php) can access admin page. please help me about error file error in directory var log (xlite.log.2014-09-01.php ) Quote:
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Re: Can't use simple domain
I don't see any error on the mentioned URL - the regular log-in form is shown there.
Have you managed to fix the problem? Or does the problem appear after you log in with your correct email/password? |
Re: Can't use simple domain
Hi x-cart team!
My site error then before I log in. after i type http://www.cdworlds.com/admin.php it not show log in page and I type https://secure.cdworlds.com/admin.php it show log in page it can access admin page. |
Re: Can't use simple domain
The site tries to redirect to the login page two times and then stops with the error message. What did you specify in the '[host_details]' section in your [xc5]/etc/config.php file?
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Re: Can't use simple domain
Hi x-cart team!
In my host details put two domain. Quote:
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Re: Can't use simple domain
It seems that there is some problem with redirecting to the secure protocol:
1. http://www.cdworlds.com/ - works 2. https://secure.cdworlds.com/ - works 3. https://www.cdworlds.com/ - hangs up in the same way as the back-end login form Unfortunately, an on-server debugging is needed to investigate this problem further. Please contact our support staff: https://secure.x-cart.com |
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