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-   -   Can't use simple domain (https://forum.x-cart.com/showthread.php?t=69743)

Chheang Leng 08-03-2014 08:23 PM

Can't use simple domain
 
Hi x-cart team

Can't use simple domain(www.cdworlds.comm) it auto use secure domain(secure.cdworlds.com). somebody have solution to use simple domain(www.cdworlds.com)?

tony_sologubov 08-05-2014 05:44 AM

Re: Can't use simple domain
 
Hi!

Now I cannot reach both: http://secure.cdworlds.com/ and http://www.cdworlds.com/
Are you sure that the problem is not in your domain name settings?

Tony.

Chheang Leng 08-05-2014 05:54 PM

Re: Can't use simple domain
 
Hi x-cart team!

I don't know about problem. anyone please tell me about solution to fix error.

tony_sologubov 08-08-2014 02:17 AM

Re: Can't use simple domain
 
I just made one more test and it looks like your home page goes down for some reason.
Your home page is blank
https://secure.cdworlds.com/cart.php

but admin page can be opened:
https://secure.cdworlds.com/admin.php

Could you please let me know if you have any errors in the <X-Cart 5>/var/log folder? If it is empty, can you please look into Apache logs and let me know if there are any errors there?

Tony.

Chheang Leng 08-08-2014 06:02 PM

Re: Can't use simple domain
 
Hi Tony

I was check var(<X-Cart 5>/var/log) folder have many error

this file: access.log.2014-08-09.php
Quote:

<?php die(); ?>
[01:16:37.000000] Controller class \XLite\Controller\Customer\ContactUs not found!
Runtime id: fb5ebdda08a8274cc87b32b480574817
SAPI: cgi-fcgi; IP: 66.249.67.103
URI: /?target=contact_us
Method: GET


File: php_errors.log.2014-08-09.php

Quote:

[09-Aug-2014 01:14:38 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 16777216 bytes) in /home/www/cdworlds.com/lib/Doctrine/ORM/Mapping/ClassMetadataInfo.php on line 735
[09-Aug-2014 01:14:38] Error (code: 1): Allowed memory size of 268435456 bytes exhausted (tried to allocate 16777216 bytes)
Server API: cgi-fcgi;
Request method: GET;
URI: /educational_media?displayMode=list&sessionCell=XLi teViewItemsListProductCustomerCategoryMain;
Backtrace:
#0 Includes\ErrorHandler::logInfo(Allowed memory size of 268435456 bytes exhausted (tried to allocate 16777216 bytes), 1) called at [/home/www/cdworlds.com/Includes/ErrorHandler.php:306]
#1 Includes\ErrorHandler::handleError(Array ([type] => 1,[message] => Allowed memory size of 268435456 bytes exhausted (tried to allocate 16777216 bytes),[file] => /home/www/cdworlds.com/lib/Doctrine/ORM/Mapping/ClassMetadataInfo.php,[line] => 735)) called at [/home/www/cdworlds.com/Includes/ErrorHandler.php:291]
#2 Includes\ErrorHandler::shutdown()


[09-Aug-2014 01:16:43 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 104 bytes) in /home/www/cdworlds.com/lib/Doctrine/ORM/UnitOfWork.php on line 2363
[09-Aug-2014 01:30:57 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 64 bytes) in /home/www/cdworlds.com/lib/Doctrine/ORM/UnitOfWork.php on line 2512
[09-Aug-2014 01:32:02 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 123 bytes) in /home/www/cdworlds.com/lib/Doctrine/ORM/UnitOfWork.php on line 2512
[09-Aug-2014 01:41:45 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 126 bytes) in /home/www/cdworlds.com/lib/Doctrine/ORM/UnitOfWork.php on line 2512


tony_sologubov 08-12-2014 12:02 AM

Re: Can't use simple domain
 
Hi Chheang!

I temporarily increased the memory to 512M on your hosting and it fixed the problem. Your store started loading correctly. Then, I returned memory_limit to 256M as it was before and the problem did not come back.

If you experience this problem anytime in the future, please let me know.

Tony.

Chheang Leng 08-31-2014 11:15 PM

Re: Can't use simple domain
 
Hi x-cart team!

Site have problem at this link (https://www.cdworlds.com/admin.php?target=login&xid=x26V5DwYuNYVFk6hAF8JXOP ntZDNq33F) can't access to admin page
and link secure (https://secure.cdworlds.com/admin.php) can access admin page. please help me about error

file error in directory var log (xlite.log.2014-09-01.php )
Quote:

<?php die(1); ?>
Sep 01 03:33:18 XLite [warning] Warning: simplexml_load_file(http://www.x-cart.com/rss_x_cart_5.xml) [<a href='function.simplexml-load-file'>function.simplexml-load-file</a>]: failed to open stream: Permission denied in /home/www/cdworlds.com/var/run/classes/XLite/View/RSS.php on line 127
Server API: cgi-fcgi;
Request method: GET;
URI: /admin.php;


qualiteam 09-01-2014 01:10 AM

Re: Can't use simple domain
 
I don't see any error on the mentioned URL - the regular log-in form is shown there.
Have you managed to fix the problem?
Or does the problem appear after you log in with your correct email/password?

Chheang Leng 09-01-2014 05:40 PM

Re: Can't use simple domain
 
Hi x-cart team!

My site error then before I log in. after i type http://www.cdworlds.com/admin.php it not show log in page and I type https://secure.cdworlds.com/admin.php it show log in page it can access admin page.

qualiteam 09-01-2014 09:38 PM

Re: Can't use simple domain
 
The site tries to redirect to the login page two times and then stops with the error message. What did you specify in the '[host_details]' section in your [xc5]/etc/config.php file?

Chheang Leng 09-02-2014 06:01 PM

Re: Can't use simple domain
 
Hi x-cart team!

In my host details put two domain.

Quote:

[host_details]
http_host = "www.cdworlds.com"
https_host = "secure.cdworlds.com"
web_dir = ""
domains = ""


qualiteam 09-03-2014 01:40 AM

Re: Can't use simple domain
 
It seems that there is some problem with redirecting to the secure protocol:
1. http://www.cdworlds.com/ - works
2. https://secure.cdworlds.com/ - works
3. https://www.cdworlds.com/ - hangs up in the same way as the back-end login form

Unfortunately, an on-server debugging is needed to investigate this problem further. Please contact our support staff: https://secure.x-cart.com


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