summary link in admin menu leading to blank page
 

For some reason every link works in the admin area of my site except for the summary link (1st link in the administration menu), it just displays a completly blank page????

Any thoughts.

The X-Cart version for this store is 3.4.11

Thanks.....

clear the templates cache

run cleanup.php

or delete the whole templates_c directory and try again

Thanks for the suggestion but neither worked, hum...any other ideas?

try restore the summary template files

how do you do that? i'm having the same problem and have tried the previous actions.

Hey AKR,

the path to the template to restore is /admin/main/general.tpl.

From the Edit Templates link in the Administration menu jujst follow the path above and click Restore File.

Good luck though, It has not worked for me and being the insignifigance of the information contained on that page I just have not had time to pursue it. Please let me know if you do find a fix for it and I will do the same.

also check your php files to see if you have any that are 0 bytes in size ( ie empty) you may have corrupted something along the way.

replace any that are broken / empty

enge919, it didn't work for me either. i'll let you know if i figure it out.

shan, i didn't see any 0K php files. thanks for the suggestion, though.

This happened to me... I used the security patch offered by x-cart instead of replacing files because I have mods. For some reason the patch made the summary page blank.

To fix it I uploaded general.php (the entire file) and all other files found in the admin folder of the security update. I then cleared templates_c and all was better.

Another thing to check is skin1/admin/home.tpl or skin1/single/home.tpl, the middle area with the comments may need to be updated, since this is where the $main var is read to display the proper template file.

there we go. i took the new general.php file from the new patch and it worked. thanks, Reuben

Good call! Replacing the general.php worked!!!!!! :)

I don't know if this matters or if it is the same issue or not, but back on February 9th, 2004...the same thing happened to me. The Summary page was GONE. Pooff.

So I went looking and it seems that my general.php page had been renamed to generalt.php

Go figure...named it back and it has worked.