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X-Monitoring service launched! (New Advanced plan is available)
Hello, X-Carters!
Good news! X-Cart introduces a new service to keep peace of mind for you! Meet X-Monitoring - 24/7/365 online monitoring service tailored specifically to the needs of your X-Cart store and aimed to minimize downtimes for your site to just a few minutes. You (and not your customers!) will be the first to know if your site is down or having problems. Key features: Standard plan:
Advanced plan:
For more information, subscription plans available and screenshots please refer to our official web site: http://www.x-cart.com/extensions/modules/monitoring.html |
Re: X-Monitoring service launched!
Nice Alexander! Is there an option for text message alerts (this would be more immediate than email fro many people).
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Re: X-Monitoring service launched!
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David, you could use your cell phone provider's email to sms system. You can send emails to xxxxxx@vtext.com and you get that as text message. xxxxxx would be your phone number and @vtext.com is the address verizon provides. You would just need to ask your cell phone provider which address to use to receive emal as text |
Re: X-Monitoring service launched!
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Thank you for your answer, Emerson, much appreciated! If you don't mind I'll add it to the FAQ section of X-Monitoring manual. David, when you get an appropriate email address you should just specify it on the X-Monitoring module configuration page. |
Re: X-Monitoring service launched!
Hi Rocky,
Sure that would be fine :) I dont know how accurate this list is but it is a good guideline on how to use email to sms: http://en.wikipedia.org/wiki/List_of_SMS_gateways Asking your cell provider would be the sure bet. |
Re: X-Monitoring service launched!
Duh, Well I guess sometimes I ask before I think.
That is an excellent solution. Thank you Emerson and Alexander. |
Re: X-Monitoring service launched!
Do you guys plan on adding any other features? Not sure what I would want, but any stats would be great. Just curious.
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Re: X-Monitoring service launched!
When you say "monitoring" are you referring to just a ping check, an HTML check, a MySQL check, a specific text check or combination of all of the above? Also, how often are the checks and how are they being performed - server side push, client side request? How might this affect site performance or potential firewall blocks due to too many checks within a period? How often are the checks? Every Minute, 5 minutes, hour? "periodic" is too vague of an answer.
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Re: X-Monitoring service launched!
actualy, it looks like the time interval is answered on the product description page - http://www.x-cart.com/extensions/modules/monitoring.html (every 15 minutes for a home page check and every 5 minutes for ping and HTTP response)
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Re: X-Monitoring service launched!
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Yes sure, we are definitely planning to grow up and implement new features. So any suggestions are welcome. Have you got one? Feel free to post it here and we will consider adding it to X-Monitoring. |
Re: X-Monitoring service launched!
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As far as web server availability is concerned, yes it's on a ping check level. As for the X-Cart, it's a combination of aforementioned methods. X-Monitoring checks for PHP, SQL, HTML, specific text error messages on X-Cart home page. Regarding the intervals, as I can see you've already found an answer according to your last message. |
Re: X-Monitoring service launched!
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Oh, I forgot to answer the most important part (sorry, it's late evening here). One of advantages of this extension is that it performs a client side request which doesn't affect store performance. The X-Monitoring module makes a request and all other operations are performed on our server. In other words it doesn't load the server where X-Cart is installed and just respond with a result generated on our side. |
Re: X-Monitoring service launched!
Hi, folks!
XMAS SALE NOW ON! Get 15% discount on X-Monitoring and subscribe for only $97.75 / year Claim Now! |
Re: X-Monitoring service launched!
X-Monitoring is updated, new features are available:
* Core X-Cart files integrity monitoring Any changes to the core, payment and security files are monitored* Web content monitoring Any changes to the home page, shopping cart, login or registration pages are monitored* Restore corrupted files with one click Restore corrupted or unwillingly modified files to their original state with just one clickMore info available here. |
Re: X-Monitoring service launched!
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Apologies for sidetracking the thread but would there ever be a function / module similar to the above to restore or revert changes after a data import? Despise warning users to backup first it's amazing how many don't and this could be a great feature. This module looks great BTW - keep them coming. |
Re: X-Monitoring service launched!
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Why not? Thank you for the suggestion, we will contemplate this idea. |
Re: X-Monitoring service launched!
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Thanks, could you please be more specific on this feature. What information exactly should be backed up before import? A complete DB backup or only products data? |
Re: X-Monitoring service launched!
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Hi mixon, Thanks for the below and in my opinion whilst it would be ideal to have a full database backup - some users can have large databases which may introduce unnecessary delays in the import process. If the option could be available in the configuration of this element it would be good. Ideally the feature would work like this. 1. User initiates an update via the import csv format. 2. Software reads the header of the import file and backs up that data (i.e if we see PRODUCT_OPTIONS in the header, then this data is backup up prior to the import taking place). 3. Import process runs and makes relevant changes in the database. 4. Import summary is presented with the option to view the changes made (so compares changes to recently made backup) 5. Should the result be different to the anticipated outcome, a revert option is available to simply restore the data to it's pre-import status. It may also be an option to offer the revert feature on a line by line basis (via a check box if you wish to only revert a few items) or a 'full revert' which takes everything back to the pre-import stage. Hope this makes sense and thanks for considering this. |
Re: X-Monitoring service launched! (New Advanced plan is available)
So I installed XC 4.6.0 few days ago for testing purposes. X-Monitoring modules was active after installation (or maybe I turned it on/off for testing). Since then I am getting an email every day that the X-Monitoring service cannot connect to the module....
---------------------------------------- Dear Customer, X-Monitoring service failed to connect to X-Monitoring module: * Store URL: http://192.168.0.50/XXXXX/xcart460 Please make sure the X-Monitoring module is enabled and configured properly. * http://help.x-cart.com/index.php?title=X-Cart:X-Monitoring X-Monitoring Team. ---------------------------------------- Yes - it cannot connect since this is first on internal network, I don't have X-Monitoring account and the service is OFF... This is clearly a bug. Does it mean that if I want to just try the service and don't find it useful and turn the module off I have to receive this email all the time? I understand this is part of what the module does - to inform of issues with the site - but this email doesn't tell me there is a problem with the site but that it cannot connect with the module. Well maybe this was my intention - to not use the service. Anyone thought of that? I have no way of turning this emails off.... |
Re: X-Monitoring service launched! (New Advanced plan is available)
Do you mean that you have disabled the module in X-Cart admin backend and still get email notifications? If so, then yes it looks like a bug. I'll check it and get back to you soon.
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Re: X-Monitoring service launched! (New Advanced plan is available)
Yes the module is disabled
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Re: X-Monitoring service launched! (New Advanced plan is available)
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When you turn on/off the X-Monitoring module in your X-Cart admin back-end, our X-Monitoring server receives a signal to start/stop monitoring of the store's web-site correspondingly. I have manually changed the settings on our X-Monitoring server, so to stop monitoring your web-site. |
Re: X-Monitoring service launched! (New Advanced plan is available)
You know this is just an internal copy and even if service is on it will not be able to monitor it and the connection to outside world is limited... I still receive the emails from the service but maybe you just stopped it from your server...
Anyway I though reporting it so you guys can check if it is a bug or not with the service or XC version. In the next few days I may again switch it on/off just to see what happens and if it will turn it on/off on your side |
Re: X-Monitoring service launched! (New Advanced plan is available)
Thank you, cflsystems. In case you get any notifications (but monitoring module disabled), please let us know.
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Re: X-Monitoring service launched! (New Advanced plan is available)
Ok I will. Thanks
I know this may not be a solution for everyone but why not just disallow all internal IP's on your end so the service doesn't serve them? |
Re: X-Monitoring service launched! (New Advanced plan is available)
I still see these emails coming to my mail box.
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Re: X-Monitoring service launched! (New Advanced plan is available)
Could you please clarify - what Store URL (web-site) is specified in the notifications that come to you?
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Re: X-Monitoring service launched! (New Advanced plan is available)
Dear Customer,X-Monitoring service failed to connect to X-Monitoring module:
* Store URL: http://192.168.0.50/XXX/xcart460 Please make sure the X-Monitoring module is enabled and configured properly. *http://help.x-cart.com/index.php?title=X-Cart:X-Monitoring X-Monitoring Team. |
Re: X-Monitoring service launched! (New Advanced plan is available)
Thank you. We'll look into the issue asap.
The solution will be posted here if required. |
Re: X-Monitoring service launched! (New Advanced plan is available)
did the receiving email even when module is off bug get fixed?
my new 4.6 install at http://dermaenaturalskincare.com.au/store/ is also sending me x-monitor emails even though the module is switched off also in the Manual it says x-monitoring can be un-installed via http://dermaenaturalskincare.com.au/store/install-xmonitoring.php but thgis gives a 404 error |
Re: X-Monitoring service launched! (New Advanced plan is available)
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The X-Monitoring module is built-in to X-Cart versions 4.5.3 and newer, so it can not be un-installed. We are working on resolving the email notification issue. Meantime, we have made additional changes in the monitoring service configuration related to your web-site, it should stop sending emails now. Please let us know should any issues still exist. |
Re: X-Monitoring service launched! (New Advanced plan is available)
By the way I still get them. Had one yesterday.
You should really make the service to ignore internal network IPs. |
Re: X-Monitoring service launched! (New Advanced plan is available)
Dear Steve,
As a temp solution, we have made some extra/manual changes in the monitoring service configuration related to this web-site: 192.168.0.50 Now, it should stop sending emails related to this web-site. Anyway, please monitor your incoming emails, let us know if you still get emails regarding this web-site. Meantime, we are investigating the issue currently, to find out why the actual source of the issue and proper/permanent fix. |
Re: X-Monitoring service launched! (New Advanced plan is available)
I am still getting them too
I am about to change the contact email to my client and I do NOT want them getting these messages here is the header X-Monitoring <robot@monitoring.x-cart.com> To: Brett Stephenson <smarta@smarta.com.au> Reply-To: Support team <support@x-cart.com> Return-Path: <mixon@cloudsearch.x-cart.com> Delivered-To: smarta@smarta.com.au Received: from smtp25.gate.dfw1a (smtp25.gate.dfw1a.rsapps.net [172.20.100.25]) by store63a.mail.dfw1a (SMTP Server) with ESMTP id D665270029 for <smarta@smarta.com.au>; Mon, 8 Jul 2013 18:43:53 -0400 (EDT) Received: from [173.203.2.22] ([173.203.2.22:57907] helo=smtp38.gate.ord1a) by smtp25.gate.dfw1a.rsapps.net (envelope-from <mixon@cloudsearch.x-cart.com>) (ecelerity 2.2.3.49 r(42060/42061)) with ESMTPS (cipher=AES256-SHA) id A2/36-21706-9A04BD15; Mon, 08 Jul 2013 18:43:53 -0400 Received: from [78.46.67.123] ([78.46.67.123:50973] helo=cloudsearch.x-cart.com) by smtp38.gate.ord1a.rsapps.net (envelope-from <mixon@cloudsearch.x-cart.com>) (ecelerity 2.2.3.49 r(42060/42061)) with ESMTP id DF/6A-12761-9A04BD15; Mon, 08 Jul 2013 18:43:53 -0400 Received: by cloudsearch.x-cart.com (Postfix, from userid 1002) id 8EF81116116E; Tue, 9 Jul 2013 02:43:52 +0400 (MSK) X-Virus-Scanned: OK X-Virus-Scanned: OK X-Messagesniffer-Scan-Result: 0 X-Messagesniffer-Scan-Result: 0 X-Messagesniffer-Rules: 0-0-0-2362-c X-Messagesniffer-Rules: 0-0-0-1682-c X-Cmae-Scan-Result: 0 X-Cmae-Scan-Result: 0 X-Cnfs-Analysis: v=1.0 c=1 a=kGZEShH1NuEA:10 a=Yz1aztiAEVAA:10 a=w3CIzAfJvdAA:10 a=+59YHmubtDGE1KW/hw8d7g==:17 a=cFHFXkFJAAAA:8 a=6e5yAm36AAAA:8 a=UaygGbV7L4TeQYHbryQA:9 a=m48uYiQS3JYA:10 a=yGQhNSBKQVkA:10 a=U1tgL38K5FcA:10 X-Cnfs-Analysis: v=1.0 c=1 a=Yz1aztiAEVAA:10 a=w3CIzAfJvdAA:10 a=cFHFXkFJAAAA:8 a=6e5yAm36AAAA:8 a=UaygGbV7L4TeQYHbryQA:9 a=m48uYiQS3JYA:10 a=yGQhNSBKQVkA:10 a=U1tgL38K5FcA:10 X-Spam-Threshold: 95 X-Spam-Score: 0 X-Spam-Flag: NO X-Orig-To: smarta@smarta.com.au X-Originating-Ip: [78.46.67.123] X-Php-Originating-Script: 1002:Registrator.class.php X-Mailer: X-Monitoring/1.0 Message-Id: <20130708224352.8EF81116116E@cloudsearch.x-cart.com> X-Monitoring: Notification |
Re: X-Monitoring service launched! (New Advanced plan is available)
Hi, Smarta!
Please let us know what specific web-site the notifications are related to, or simply provide the whole message's body. Thank you. |
Re: X-Monitoring service launched! (New Advanced plan is available)
the cart is at http://dermaenaturalskincare.com.au/store/
one of the message contents was Dear Customer, X-Monitoring service detected some changes on the web pages: * Store URL: http://smartartshosting.com.au/dermaenaturalskincare/store You can view these changes via admin back end. * http://help.x-cart.com/index.php?title=X-Cart:X-Monitoring X-Monitoring Team. the cart was originaly set up at http://smartartshosting.com.au/dermaenaturalskincare/store until we re-delegated the domain - maybe this has something to do with it |
Re: X-Monitoring service launched! (New Advanced plan is available)
Hi Smarta!
We have disabled the monitoring service for this web-site: smartartshosting.com.au Please keep monitoring your incoming emails, let us know if you still get emails regarding this web-site. |
Re: X-Monitoring service launched! (New Advanced plan is available)
we did not install the x-monitoring module and every day we get email saying:
Dear Customer, X-Monitoring service failed to connect to X-Monitoring module: * Store URL: http://IP address/store Please make sure the X-Monitoring module is enabled and configured properly. * http://help.x-cart.com/index.php?title=X-Cart:X-Monitoring X-Monitoring Team. How do we stop these emails and store in not even running under the IP address, it is domain overspeedtraining.com for last 3 weeks |
Re: X-Monitoring service launched! (New Advanced plan is available)
OK. I see. We'll add a link to such type of email notifications, so that further notifications can be disabled if required.
Here is a brief message: --- Click here to disable X-Monitoring service for your store. --- Please let me know your comments. |
Re: X-Monitoring service launched! (New Advanced plan is available)
I have 2 different customers, with 2 different servers, where I installed a fresh copy of x-cart 4.6.0.
Even though I disabled X-Monitoring on both sites, they both keep getting the error notifications as described by the others above. I also tried updating the e-mail address in the module configuration for one of them. No results - they STILL receive it. Please fix this bug urgently! |
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