Changes Wont Save
 

Hello,
I am new to the XCART software... Anyways, I go into webmaster mode and get my homepage with the green text and try to change the text. I am able to change it and it shows my changes after I hit SAVE but then when I look online with another browser, I dont see the changes...

I have cleaned my cache and checked with multiple machines / browsers.


Any Ideas??? Thank you in advance.


Tom
Version 4.2

Re: Changes Wont Save
 

4.2.0 was extremely buggy and rather unusable. You should upgrade to the latest stable release of 4.2, as I'm 90% sure that is the issue.

Re: Changes Wont Save
 

Thank you... Is the upgrade FREE ? Also do I need to upgrade to 4.3.2 and then to 4.4.2 or can I got from 4.2 right to 4.4.2 without issues?

Re: Changes Wont Save
 

You don't need to go to 4.4, just the stable release of the 4.2 branch. If you go to 4.4 you can only use the database, you can't upgrade your templates and php files. Yes, all upgrades are free.

Re: Changes Wont Save
 

ok... so does it matter that the next 4.2.3 is "out of guarantee"??? Or should i got to 4.3.2 that is guarantee?

Thanks and sorry for all the newbie questions.

Re: Changes Wont Save
 

Everything is out of guarantee, doesn't matter, that is just them covering their a**. 4.2.3 is just as stable if not more stable than 4.4.

Re: Changes Wont Save
 

Thanks. Curious if I upgrade, if things will break within my store.... hope not. Thanks again.

Re: Changes Wont Save
 

Well, you have to make a backup of all of your files and the database before you upgrade. Upgrades within a site branch are usually pretty straightforward though.

Re: Changes Wont Save
 

balinor,
So when i have all my files backed up and saved.... then run the update ... will I have to install the database again? Thanks.

Re: Changes Wont Save
 

No, the upgrade script includes database updaters. The only reason you would have to restore the db is if something goes wrong.

Re: Changes Wont Save
 

That was a bug in 4.2.0, it was fixed in 4.2.1. And as balinor said even 4.2.1 is more stable then 4.4.2. You definatelly have to upgrade

Re: Changes Wont Save
 

Thanks Everyone...

Couple more questions for you guys...

When i download all my files for the remote server ... do I need to keep the files and folders that are labeled _vti_cnf ??? I thought those were old Microsoft Frontpage temp files?

Also when i download all my files, there are like 20,000 ... the site isnt that large so 20k seems high (including all the _vti files) ... I see both a www and public_html folder... do I need them both? The content of both folders appears the same...

Thanks

Tom

Re: Changes Wont Save
 

I'm having a similar issue, but not so much webmaster mode. Its more of editing templates. After making changes to a template and clicking on "save", it goes back to "Browse templates" area. This doesn't happen all the time, but it will happen at least once every 2-3 saves (so at least 50% of the time).

Its very frustrating as I lose all the changes I made and have to re-enter them.

I'm using version 4.4.1 and there's no updates available at this time.