X-Cart: shopping cart software

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-   -   X-Payments v1.0 released finally and officially (https://forum.x-cart.com/showthread.php?t=54596)

ambal 07-14-2010 12:19 AM

X-Payments v1.0 released finally and officially
 
Hello Everyone,

X-Payments v1.0 released finally and officially.
We announced this on our web-site at http://www.x-cart.com/news/xpayments_released.html

Quote:

X-Payments is a web-based payment application, designed for on-line merchants, who accept credit card payments and require compliance with the Payment Card Industry Data Security Standard (PCI DSS) v1.2 standard.
...


You can buy new X-Payment licenses at http://www.x-cart.com/x-payments.html or in your HelpDesk accounts at https://secure.qtmsoft.com using "Buy products/services" section.

Online demo and videos are coming soon, meanwhile Everyone is welcome to ask questions about X-Payments here or contact our sales reps at sales@qtmsoft.com for free presales support.


UPDATE 07/16/2010

X-Payments v1.0.1 is available. Fixes the Mastercard LUHN check issue and supports Beanstream partial capturing.

Dongan 07-14-2010 12:33 AM

Re: X-Payments v1.0 released finally and officially
 
Would be good if we have a quick demo either online or video? Easy to explain to our customers rather than i prepare screen shots & how it works etc.

For the cost of 389$, cann't we expect bit more details?

ambal 07-14-2010 02:05 AM

Re: X-Payments v1.0 released finally and officially
 
> Would be good if we have a quick demo either online or video?

coming soon ...

Meanwhile Everyone is welcome to ask questions about X-Payments here or contact our sales reps at sales@qtmsoft.com for free presales support.

dmr8448 07-14-2010 04:53 AM

Re: X-Payments v1.0 released finally and officially
 
So do we have to buy an x-payments license for every new x-cart license. So now to really use x-cart the cost is about $500.

ambal 07-14-2010 05:05 AM

Re: X-Payments v1.0 released finally and officially
 
> So do we have to buy an x-payments license for every new x-cart
> license. So now to really use x-cart the cost is about $500.

You do not have to. One X-Payments can be connected to up to 10 stores. Also, if you do not process or transfer somehow credit card details right on your web-site pages you do not need X-Payments.

dmr8448 07-14-2010 06:12 AM

Re: X-Payments v1.0 released finally and officially
 
If we installed the beta version, how do we overwrite that version to install the non-beta version? Do you just overwrite the files or will we have to go through the entire install process again and re-set everything up

dmr8448 07-14-2010 06:15 AM

Re: X-Payments v1.0 released finally and officially
 
Quote:

Originally Posted by ambal
> So do we have to buy an x-payments license for every new x-cart
> license. So now to really use x-cart the cost is about $500.

You do not have to. One X-Payments can be connected to up to 10 stores. Also, if you do not process or transfer somehow credit card details right on your web-site pages you do not need X-Payments.


But if you are isntalling a single website then you would need both x-cart and x-payments if you want to collect credit cards on your site.

Why is x-payments 3 times the cost of x-cart itself?

ambal 07-14-2010 06:32 AM

Re: X-Payments v1.0 released finally and officially
 
> Why is x-payments 3 times the cost of x-cart itself?

Well, we didn't get X-Payments for free from someone. We developed it from scratch and invested a good amount of money.
Also, PA-DSS certification costs are not very low, unfortunately.
We would be glad to lower price of X-Payments but it is the lowest possible at the moment.
E.g. there is no free PA-DSS certified solution on the market now and I can't imagine how it is going to appear. Another example - Magento offers PCI-DSS comliance at $3000 per license. So you can compare.

ambal 07-14-2010 06:36 AM

Re: X-Payments v1.0 released finally and officially
 
> If we installed the beta version, how do we overwrite that version to
> install the non-beta version? Do you just overwrite the files or will
> we have to go through the entire install process again and re-set
> everything up

We can't provide upgrade packs for a PA-DSS certified software. It is a requirement of certification. So you need to install X-Payments anew. Not sure about overwriting, however. You can try to do it in some test environment and if it works for you keep using.

Emerson 07-14-2010 07:15 AM

Re: X-Payments v1.0 released finally and officially
 
Hi Alex,

How do current x-cart owners get their license?

ambal 07-14-2010 07:25 AM

Re: X-Payments v1.0 released finally and officially
 
> How do current x-cart owners get their license?

Inside their HelpDesk accounts at https://secure.qtmsoft.com
We added one X-Payments license to all existing customers before June the 1st 2010. LiteCommerce customers, too

bigredseo 07-14-2010 07:46 AM

Re: X-Payments v1.0 released finally and officially
 
Quote:

Originally Posted by ambal
> So do we have to buy an x-payments license for every new x-cart
> license. So now to really use x-cart the cost is about $500.

You do not have to. One X-Payments can be connected to up to 10 stores. Also, if you do not process or transfer somehow credit card details right on your web-site pages you do not need X-Payments.


Since we run multiple stores for multiple business accounts (meaning each business is separate and have their own processing etc) - does that mean that the 10 stores limit would actually allow processing of multiple stores to multiple merchant accounts, or are they all dumped into one merchant account? I'd think the latter, but need clarification. In that case, the cost to run a new X-Cart installation *IS* $500+ correct?

geckoday 07-14-2010 08:05 AM

Re: X-Payments v1.0 released finally and officially
 
Quote:

Originally Posted by ambal
>
E.g. there is no free PA-DSS certified solution on the market now and I can't imagine how it is going to appear. Another example - Magento offers PCI-DSS comliance at $3000 per license. So you can compare.


No but there are paid carts out there that have not raised their prices when adding PA-DSS certification. That said, a base X-Cart license is still cheaper than any of them even with X-Payments. Others are running $600 - $1,000 at the low end and you don't get unlimited upgrades - you'll pay an major version upgrade fee or an annual update subscription.

Honestly, the free upgrades for life at the price-point of X-Cart isn't a great business model if we want to see Qualiteam advance the software. I would have no problem with paying for major version upgrades or an annual update subscription fee - if X-Payments was included and actually integrated into X-Cart like other carts instead of being split out as a separate application.

Asiaplay 07-14-2010 08:33 AM

Re: X-Payments v1.0 released finally and officially
 
Ambal,

A reply to ALL POINTS raised in this thread would be appreciated please... please see http://forum.x-cart.com/showthread.php?t=54481

Thanks - Asiaplay

PS: TBH - personally I am very disappointed, that a reply from QT has to be even asked for by any of us - especially given that those who posted in that thread, are mainly long term X-Cart supporters.

ambal 07-15-2010 01:51 AM

Re: X-Payments v1.0 released finally and officially
 
> Since we run multiple stores for multiple business accounts (meaning
> each business is separate and have their own processing etc) - does
> that mean that the 10 stores limit would actually allow processing of
> multiple stores to multiple merchant accounts, or are they all dumped
> into one merchant account?

If you use different payment gateways for those stores you can have payments routed to different merchant accounts. You specify settings for each payment gateway separately. So say you have Store1 and Store2, Store1 uses Authorize.net AIM and Store2 uses Beanstream. You specify an account for each payment gateway and thus get payments routed to their own merchant accounts. However, in case of the same payment gateway for both stores you won't be able to have such setup.


> I'd think the latter, but need clarification. In that case, the cost to
> run a new X-Cart installation *IS* $500+ correct?

If a merchant doesn't process credit card payments "onsite" he doesn't need X-Payments at all and a $115 X-Cart GOLD will be enough for a single-vendor store.

However, in case of "onsite" payment gateway is used a merchant has to use a PA-DSS compatible solution according to PCI-DSS requirements (just to make sure everyone understands - the requirement wasn't invented by us). X-Payments is a PA-DSS compatible solution. A merchant can use it for processing their payments only "onsite" or share with someone (I explained above how).

ambal 07-15-2010 01:52 AM

Re: X-Payments v1.0 released finally and officially
 
Also, I forgot to mention that X-Payments doesn't collect information about merchants' sales and doesn't charge periodic fees or percentages. It is one time fee solution.

Asiaplay 07-15-2010 07:08 PM

Re: X-Payments v1.0 released finally and officially
 
Quote:

Originally Posted by Asiaplay
Ambal,

A reply to ALL POINTS raised in this thread would be appreciated please... please see http://forum.x-cart.com/showthread.php?t=54481

Thanks - Asiaplay

PS: TBH - personally I am very disappointed, that a reply from QT has to be even asked for by any of us - especially given that those who posted in that thread, are mainly long term X-Cart supporters.


Bump - I find being ignored very insulting Ambal (as I sure everyone else in the above mentioned thread does) - I waited paitently before requesting a response, but as you can see, now I am just plain annoyed!

Are we going to get a public reply from QT, in that thread?

ambal 07-15-2010 10:47 PM

Re: X-Payments v1.0 released finally and officially
 
Hi Asiaplay,

You are not being ignored. I informed my management about the topic you are referring to.

I am afraid I can't add something new to what I said earlier. Just to summarize in one message:
1) X-Payments license costs USD $389 (one time fee, no periodic fees or percentages of sales)
2) X-Payments license is not transferable.
3) X-Payments is not needed when a merchant processes credit card payments "offsite", i.e a payer goes to secure pages on payment gateway side and do not enter credit card details in his/her store.
4) Every existing client before June 1st 2010 received one X-Payments license free of charge as we had promised. We are the only e-commerce solutions provider who did so and our clients do not have to pay periodic fees or percentages of their sales.
5) If you keep all licenses in your HelpDesk account you are the owner of those licenses and you are a client of ours and it has been always considered this way. So as a client you received one X-Payments license.
6) We can't give away more free X-Payments licenses as we invested very many $$ into this and the thing is that we had to do that as we are not inventors of PA-DSS and related stuff.
7) Price of X-Payments license is the lowest possible. However, I am authorized to offer discounts for *bulk* orders of X-Payments licenses (contact me directly).


Once have more new information I or my management will post on X-Cart forums.

Asiaplay 07-15-2010 11:35 PM

Re: X-Payments v1.0 released finally and officially
 
Hi Alex,

Ok - thanks for a reply.
At least we know now that the thread is being discussed among QT management (even if slowly) and we can expect a reply soon.

As you have said, so far management at QT have not responded to that thread - there is nothing new you can add yourself and all you have been able to do, is re-clarify the "existing" position of QT (and I understand why as a staff member, you yourself, are not in a position, to say more or make decisions alone).

Therefore, can you please ask Ruslan to respond to the above mentioned thread, as we all know peoples concerns will not just go away and nor will there expectations for a quick solution / answer.

Really the longer any postitive response is left, the more annoyed people will become and the more they will look elsewhere for solutions.

I will bump this again in a weeks time, if there has been no reply from Ruslan (but I really hope that will not be necessary).

Thanks and cheers, Asiaplay

cflsystems 07-16-2010 03:12 AM

Re: X-Payments v1.0 released finally and officially
 
Quote:

Originally Posted by ambal
5) If you keep all licenses in your HelpDesk account you are the owner of those licenses and you are a client of ours and it has been always considered this way. So as a client you received one X-Payments license.


So as it turns out if I want to buy more xcart licenses and open more stores I have to register new account for each of them so not to get into something like this with future mods, add-ons or whatever from QT. It will be the same person, same company, different stores but I have to register new account to get around this and be counted as different client. Very inconvenient. And I guess I will have to buy new licenses for full price - the discount licenses come with nothing.
Not that I am after something like this at the moment but it's good to know.

ambal 07-16-2010 03:25 AM

Re: X-Payments v1.0 released finally and officially
 
X-Payments v1.0.1 is available. Fixes the Mastercard LUHN check issue and supports Beanstream partial capturing.

Duramax 6.6L 07-16-2010 08:11 AM

Re: X-Payments v1.0 released finally and officially
 
We'll I have found a problem with using one xpayments application as xcart wants us to for multiple stores.

We are at the point where the customer has to leave the site and go to an alternate address to perform the credit card transaction. The point of xpayments was to keep the user on the same web address.

Xcart should stand up and give every existing customer before 7-1-2010 an xpayments license for every store that they have a licence to in there account.

dmr8448 07-16-2010 08:18 AM

Re: X-Payments v1.0 released finally and officially
 
Quote:

Originally Posted by Duramax 6.6L
We'll I have found a problem with using one xpayments application as xcart wants us to for multiple stores.

We are at the point where the customer has to leave the site and go to an alternate address to perform the credit card transaction. The point of xpayments was to keep the user on the same web address.

Xcart should stand up and give every existing customer before 7-1-2010 an xpayments license for every store that they have a licence to in there account.


I agree, the multiple stores option is worthless. That defeats the purpose of accepting credit cards directly on a website if it has to go to x-payments which is hosted on another website to process the payments.

Duramax 6.6L 07-17-2010 04:56 AM

Re: X-Payments v1.0 released finally and officially
 
Another thing that a programmer friend on mine just said.

This software was to include free updates for life. We'll it seems that they are charging a fee to update their software to pass the PCI-DSS specification.

Instead of actually making the cart software compliant, they made an add on, witch should be included free for every xcart license in order to make the cart compliant, not include one license for each registered user account.

cflsystems 07-17-2010 09:15 AM

Re: X-Payments v1.0 released finally and officially
 
Quote:

Originally Posted by ambal
X-Payments v1.0.1 is available. Fixes the Mastercard LUHN check issue and supports Beanstream partial capturing.


Alex - Quantum Gateway also supports partial authorization but this is not listed in x-payments as such (http://help.qtmsoft.com/index.php?title=X-Payments:User_manual#Appendix_A._Supported_payment _gateways). When can we expect to be included?

gotpump 07-17-2010 11:57 AM

Re: X-Payments v1.0 released finally and officially
 
Quote:

Originally Posted by Duramax 6.6L
We'll I have found a problem with using one xpayments application as xcart wants us to for multiple stores.

We are at the point where the customer has to leave the site and go to an alternate address to perform the credit card transaction. The point of x-payments was to keep the user on the same web address.

Xcart should stand up and give every existing customer before 7-1-2010 an x-payments license for every store that they have a license to in there account.


I agree the people getting screwed the hardest are the people who promote x-cart to their clients. People who only run 1 store are fine with 1 license but the people who have multiple licenses under their account are getting hosed.

10 per license is totally worthless if it's directing 10 different stores from mystore.com to joeblowssecurepayments.com

Customers are going to notice this url change and we will lose sales using that logic.

Duramax 6.6L 07-17-2010 05:17 PM

Re: X-Payments v1.0 released finally and officially
 
I am waiting to see what xcart will say

balinor 07-17-2010 07:32 PM

Re: X-Payments v1.0 released finally and officially
 
This little license issue is going to cost me over $4k as I can't charge my customers for a license I already promised them was going to be free. Thanks Qualiteam, really appreciate that after all the clients I have brought you.

ARW VISIONS 07-17-2010 11:15 PM

Re: X-Payments v1.0 released finally and officially
 
Can you use your gift card? :oops:
Sorry man, that really sucks!!!!!!!!!! This should have been taken care of long ago.

Duramax 6.6L 07-18-2010 06:43 AM

Re: X-Payments v1.0 released finally and officially
 
Quote:

Originally Posted by balinor
This little license issue is going to cost me over $4k as I can't charge my customers for a license I already promised them was going to be free. Thanks Qualiteam, really appreciate that after all the clients I have brought you.


Xcart should have been more precise in the statement that every Xcart license holder would get a license. What they should have said is that each account holder would only receive one xpayments license.

I will say that the way this was implemented, It seems it was done on purpose to keep the details very skimpy, rather than spelling out exactly how things were going to proceed.

Another item that is not right is that you purchase an Xcart license, a Xpayments license, eventually you want to transfer the software to a different user, only the Xcart license can be transfered. You are stuck with an Xpayments license that you can not use, and the new user has to purchase an xpayments license.

ambal 07-18-2010 11:45 PM

Re: X-Payments v1.0 released finally and officially
 
> Alex - Quantum Gateway also supports partial authorization but this is
> not listed in x-payments as such (http://help.qtmsoft.com/index.php?
title=X-Payments:User_manual#Appendix_A._Supported_payment _gateways).
> When can we expect to be included?

Giving no ETAs and promises, but I submitted an idea about that to X-Payments developers team.

joncampbell 08-06-2010 12:26 PM

Re: X-Payments v1.0 released finally and officially
 
When will X-payments be on this list:
https://www.pcisecuritystandards.org/security_standards/vpa/

stevekem 08-06-2010 12:59 PM

Re: X-Payments v1.0 released finally and officially
 
I went to install xpayments today and discovered my host only runs php 5.2.11. they said they don't support 5.3 at this time, but I'm free to run it as a CGI-Binary. They said I would need to compile PHP 5.3 in my home directory with whatever modules I need and the following to my .htaccess file:

Action php5-cgi /cgi-bin/php5-cgi
AddHandler php5-cgi .php


My question is how in the world do I "compile" it and what are modules? Can anyone here or QT send me a compiled version 5.3?

My host will compile it for me, but they charge $50 and they said they need the exact software requirements so they know what modules to include.

If no-one can send me a compiled version, could someone direct me to where I can find the exact software requirements?

Thanks in advance!

ambal 08-09-2010 04:30 AM

Re: X-Payments v1.0 released finally and officially
 
Quote:

Originally Posted by joncampbell


X-Payments should appear there within next few weeks AFAIK. Our QSA approved X-Payments as PA-DSS compliant and sent their docs to the PCI council several weeks ago.
The QSA said it may take up to 6 weeks for an approved software to appear on the list after docs are sent to the PCI council.

ambal 08-09-2010 04:30 AM

Re: X-Payments v1.0 released finally and officially
 
Stevekem, I advise you to contact our techs at helpdesk@qtmsoft.com

stevekem 08-09-2010 12:13 PM

Re: X-Payments v1.0 released finally and officially
 
Thanks ambal, I already submitted a request 3 days ago at helpdesk, I'm just waiting for a response.


Quote:

Originally Posted by ambal
Stevekem, I advise you to contact our techs at helpdesk@qtmsoft.com


seyfin 08-09-2010 10:52 PM

Re: X-Payments v1.0 released finally and officially
 
Quote:

Originally Posted by stevekem
could someone direct me to where I can find the exact software requirements?


JFYI:
http://help.qtmsoft.com/index.php?title=X-Payments:System_requirements

stevekem 08-10-2010 09:11 AM

Re: X-Payments v1.0 released finally and officially
 
Thanks!


ambal 08-11-2010 05:05 AM

Re: X-Payments v1.0 released finally and officially
 
X-Payments overview video - http://www.youtube.com/watch?v=4DNIAVaxrlg

carpeperdiem 08-11-2010 08:14 AM

Re: X-Payments v1.0 released finally and officially
 
Quote:

Originally Posted by ambal
X-Payments overview video - http://www.youtube.com/watch?v=4DNIAVaxrlg


Alex,

Oh, the music has to go!


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