Server change causes DSEFU Crash
 

Hi - I have lodged a support ticket with John but should he not be around I thought I best ask here as the client site is down. Site has been running fine for 4 months or more. Nothing has changed. Then yesterday client got

The file /home/awoman/public_html/DSEFU.php has been encoded with the ionCube PHP Encoder and requires the free ioncube_loader_lin_4.4.so ionCube PHP Loader to be installed.

http://www.awomanscharm.com.au/

I am at a loss to know what to do at this point.

Cheers
Chris

Re: DSEFU Crash
 

At lest I had the sense to disable dsefu in auth.php for now till a solution is found.:>

Re: DSEFU Crash
 

Did the host happen to disable Ioncube support on the server or upgrade the server in some way?

Re: DSEFU Crash
 

John got back to me and concurs with your thoiughts - thanks. It certainly is NOT a problem with DSEFU. I am planning to use DSEFU again on another site.

Re: DSEFU Crash
 

DSEFU was not the problem - Hoster had changed some settings. They rest it back after complaining. All working well.

Re: DSEFU Crash
 

I just had the same thing happen to me today. Not sure how long it has been down either. Any clues as to what the host changed to cause this?

Re: DSEFU Crash
 

Most likely they upgraded the web server software and failed to update the ioncube loaders to work with the new server version.

Re: DSEFU Crash
 

I am assuming that what Emerson said is what happened - they certainly did a server upgrade at that time as 5 client sites of ours using a cms system crashed about the same time.

Re: Server change causes DSEFU Crash
 

Hi,

I just had the same issue. What caused it was we added a php.ini file to turn OFF register_globals, but apparently, that, or something else in the script, caused the problem. Just thought I mention it so some one else could learn from my pain.

Re: Server change causes DSEFU Crash
 

Quite likely the server php.ini included Ioncube support directly. I'll bet the custom php.ini that you added, *didn't* include the Ioncube loader, which is why you saw that error.

You can download the Ioncube loader files from http://www.ioncube.com, to find out. Just put the /ioncube/ folder in the root of your X-Cart installation, if it works (while that custom php.ini is in place), then you won't have to worry about it any further :-)

Re: Server change causes DSEFU Crash
 

Thanks for the response. I think you are correct; the php.ini file was very extensive and looked like a complete php.ini. But it was probably lacking a rule for the ioncube or that would let the ioncube work. But I didn't see any rules that would block it. As soon as I removed it everything worked.

10 minutes of panic followed by relief for a quick fix.

Re: Server change causes DSEFU Crash
 

Hi

Just had two sites go down 10 minutes ago with:

The file /home/awoman/public_html/DSEFU.php has been encoded with the ionCube PHP Encoder and requires the free ioncube_loader_lin_5.2.so ionCube PHP Loader to be installed.

The hoster just installed PHP5 and PHPSUEXEC.

I already had an ion cube folder and there is a file there = ioncube_loader_lin_5.2_ts.so

I have temporarily disabled dsefu in auth.php.

DSEFU would not be the problem.

Any ideas anyone - not a great time in their peak Christmas selling time.

Thanks
Chris

4.017 and 4.19 carts

Re: Server change causes DSEFU Crash
 

FYI

I got this reponse from DSEFU developer

======================
Talk to your hosting tech support. When they upgraded they disabled ioncube support. This is absolutely not the fault of the mod but rather your host upgrading and in doing so disabling ioncube.
======================

Cheers

Re: Server change causes DSEFU Crash
 

Download the loaders(http://www.ioncube.com/loaders.php) appropriate for your server setup and upload the files to your ioncube folder.