MagneticOne: New product announce - Survey Builder
 

A tool to quickly and easily build polls/surveys/questionaries and analyze results

Survey Builder is an essential element of your e-store feedback system - a perfect marketing tool to make sure your business is moving in the right direction by knowing your customer needs.
This tool combines AJAX and "drag-and-drop" approaches to bring you really effective way to quickly build professional surveys with very minimal technical knowledge and literally minutes of your time.

more detailed product description also available

Re: MagneticOne: New product announce - Survey Builder
 

Hi,

Can you sort out your support tickets - it replied with the following to me today


---------------------------------
Hello support@oscommerce-manager.com,


Thank you for contacting me.


I'm currently on vacation and will not reply to your email until 15 May 2008.
----------------------------------------------------


And I have not received a proper reply.

Regards

Richard

Re: MagneticOne: New product announce - Survey Builder
 

Richard

1. Automated reply was sorted out already - one of our staff members has been on vacations and part of emails sent him received automated reply.

2. Can you please resend your ticket/email - we get it sorted out.

Thanks for your remarks.

What you think about Survey Builder?

Re: MagneticOne: New product announce - Survey Builder
 

what does this cost

Re: MagneticOne: New product announce - Survey Builder
 

anyone have experience with this?? Can you provide screenshots of the actual surveys it makes on a live site (admina and user?)

Re: MagneticOne: New product announce - Survey Builder
 

1. $139

2. http://www.magneticone.com/store/X.Cart.Modules...Mods/Survey.Builder.for.X.Cart
Please see screenshots at the bottom of the product description.

Check out presentation/screencast to better understand it.

Additionally here is link to live surveys
http://www.magneticone.com/store/survey.php?id=NA%3D%3D&preview
http://www.magneticone.com/store/survey.php?id=NQ%3D%3D&preview

let me know what other questions you may have

Re: MagneticOne: New product announce - Survey Builder
 

Can surveys be set-up to display only for individual products or categories?

Re: MagneticOne: New product announce - Survey Builder
 

Yes.

We went even more actually - there is smart filters systems, where you can define ANY additional filters for every survey - i.e. individual products, categories, events - actually anything.

You will receive general statistics, then can receive results filtered by any parameter with 1 click. Greatly allows you to see global picture with ability to deep into details.

Additionally time filters are implemented - so you can see results for custom time frame - i.e. responces received this week etc.

Let me know if you have other questions.

Re: MagneticOne: New product announce - Survey Builder
 

Sounds good, thanks for the response.

Re: MagneticOne: New product announce - Survey Builder
 

Is it possible to integrate a short, simple survey into the checkout process without moving to a seperate page? It would be good to get some general customer opinions of our website at point of sale.

Re: MagneticOne: New product announce - Survey Builder
 

We are working right now on adding ability to integrate surveys into any page.
So this way you can integrate into checkout process and any other pages of your store.
Will also add few premade styles for inline/condensed surveys.
Existing customers will be able to download this update free of charge.

From business point of view I'd not recommend to do this - ideally you shoudn't disturb customer during checkout, probably on checkout success/failure page only.

Go go even more - I'd recommend to use our both products together - Follow-up Autoresponder + Survey Builder to get constant feedback from your customers based on multiple criteria:
1. How is his shopping experience - good for checkout success/failure
2. Is he happy with product delivery time
3. How he likes the product itself.
4. What else he would like to buy from you
etc

And you can have all of this automated!

Re: MagneticOne: New product announce - Survey Builder
 

Hi Nice product. Just viewed the demo video.

Do you have an idea when the integration into the customer purchase might be completed?
I need to offer a questionnaire to customers after purchase of their product. VERY Important part of the product/service.

The integrated version sounds like it would be perfect. If it's not available soon, couldn't I just redirect the customer to the "survey" at the end of their purchase? And if so, any thoughts on how I might attach their order and customer info to it?

Thanks in advance.

digidrum

Re: MagneticOne: New product announce - Survey Builder
 

Hello

Survey Builder is completed and available at
http://www.magneticone.com/store/X.Cart.Modules...Mods/Survey.Builder.for.X.Cart

Now you can integrate it into customer purchase by copy&paste piece of code. Few integration methods available - classic popup, embedded, dhtml popup.

What you will need is to copy survey code and paste into appropriate place where you need the survey. Specific place to be determined by every merchant individually.

You are definitely right regarding customer surveying.

As to attaching parameters:
Survey has flexible mechanism of additional parameters(tags), where you can pass any value as additional parameter - including customer id, product id or whatever other information you may need to tie to survey.