Can't change text in webmaster mode
 

hey everybody hows it going? im a total noob so bare with me. i searched for two hours and couldnt find a thread on my topic so i thought id ask for some help.

im trying to add some text to the about our site page (which i changed to about us) but i can not bring up the popup in webmaster mode. there currently is nothing in the blank space.

thanks for the help in advance

Could you clarify your version in your signature please? 4.1 isn't available yet, so you are probably on 4.0.something. Click on your summary page in your admin menu and scroll down a bit to find out your exact version.

sorry about that i didnt know where to look.

X-Cart version 4.1.0 beta 1
MySQL server 4.0.24-nt-max

is that what you needed?

Why are you using a beta version? That is not a stable version of X-Cart, and many features do not work. You need to download and install 4.0.17.

well when i bought xcart this was the only option i had in my account at that time. this might explain some things.

There should be two options in your file area, the beta and the stable (4.0.17) branch. If not, contact X-Cart via your help desk.

i looked just a minute ago and now theres two different ones. now what do i do? is it possible to migrate everything ive done so far to the older version?

I don't think so. You really should start from scratch, as you run the risk of the stable version not working with the beta code.

does the 4.1 beta version also say 'not to be used for production sites' or somthing where you can download it ?

please tell me your joking ive already typed in like 300 products.


yes sir very close to what it says.

You can try exporting the products via CSV, but I'm not sure if the beta version has the same format.

sorry to be so stupid but i dont really know what your talking about. :oops:

Perhaps you should open a ticket with X-Cart via your help desk at this point. They can be of better assistance to you on this, as they will be able to tell you how compatible the beta site structure is with the current site structure and offer some suggestions on how to move your data from one to the other.

well it took me a few days but i am now running the most current xcart 4.0.17. i still can not open a popup to change the about our site text. any ideas?