There is a something new that I have not been able to figure out - it is actually related to my use of the SoftPlus gsitecrawler.

I usually run this about every two weeks. Last night I ran it before going to bed and when I got up this morning it was still running. It looks like it is getting caught is some kind of logic loop trying to deal with the new catagories.

Instead of finding a specific product as in www.vacsew.com/xcart/sebox4extra.html, it finds www.vacsew.com/xcart/vacuums/sebo/vacuums/sebo/vacuums... on and on.

So I will need to go and try to send it only to the catalog it looks like.

^ Please send a support ticket with details to support@websitecm.com and we'll have a look.

I had the same problem. I left spiders to crawl over night. My server got overloaded becase of that.
Jon fixed it

Hello Vacman,

I have Jons mod and we are extremly happy with it along with the attention we have recieved from his team. All is working the way it should.
Hey could you please tell me what the "SoftPlus gsitecrawler" is all about?

Dont mean to hi-jack the thread so if you dont mind could you PM me with the details?
Thanks,

:D

it's a sitemap generator especially for google sitemaps.
besides it it does a whole lot of things.
http://johannesmueller.com/gs/

Jon - Now that you made that change - I will run the crawler again tonight and let everyone here know if that problem was related to the one you fixed for us this morning.

To everyone else - Jon provides great service - the product looks wonderful as well!

Ok - I tried to run my crawler again last night - same results. So I modified the crawler this morning to only look at htm, html extensions, and I am still getting wierd things:

http://www.vacsew.com/xcart/vacuum-cleaners/vacuum-cleaners/2-fuller-brush/vacuum-cleaners/vacuum-filters/

What is interesting is the strange fact that the above URL is actually legitimate. Even though there really is no such bizarre address. If you click on it, it will take you there. If you then click on the filters link at the top of the page, you will see the URL reduced to what is really is.

You get the point. Somehow the mod is confusing the crawler and the crawler gets lost. it keep repeating catagory names. I am sure why or how, but anyways - that is what is happening. I will keep tweaking the crawler to see if I can eliminate it.

I don't think that the mod itself has anything wrong with it, it is just a wierd side effect.

OK - Time to complain a little bit.

I paid to have this mod installed. Now I am losing orders because the cart system will not function properly.

1. When my potential customer clicks on the "Add to Cart" button, they get a php error message. I can actually watch (via SnS) people leave my site at that point.

2. About 50% of my product images have dissapeared.

3. Any crawler get locked into an endless loop - search engines, sitemap generators, etc.

4. The kicker. I have left now 4 e-mails over the last 48 hours, and only got a response on the first one... "We are looking into this issue. We will be responding to your inquiry shortly."

Keep in mind that the response I got was to address the original issue with my last post above.... I am frustrated and losing sales and now I can't get these guys to respond to me....


5/31/06 7:22 PM - Update - I got an e-mail! :) Tomorrow looks to be a better day....

OK - :oops: The problem with the Add to Cart button and the images not displaying all had to do with my cart.php file getting corrupted. This had absolutely nothing to do with the CDSEO mod at all.

These guys have now made me a happy guy!

However, the crawler issue still stands. Hopefully they will be able to track that little bug down. Will keep everyone posted.

It would be nice to have froogle module updated with CDSEO.
Jon, how about opening a thread for users of your mods, so that they can share and maybe some issues can get public support.