Re: X-Cart Mobile module released
 

Yes we do plan to update jQueryMobile in the module. Unfortunately I can't say any ETA for this.

Re: X-Cart Mobile module released
 

Any idea why navigation would be so cramped on a Razr Maxx Android Version 4.1.2?

Re: X-Cart Mobile module released
 

Jon, I have the same issue on android Firefox browser.

Re: X-Cart Mobile module released
 

Hi
Is this a free module? If found this page
http://help.x-cart.com/index.php?title=X-Cart:X-Cart_Mobile#Obtaining_the_latest_version

but can't find the indicated files as explained here:
Obtaining the latest version

To obtain the latest version of X-Cart Mobile:

1. Sign in to your Qualiteam Account.
2. In the File Area section, find the X-Cart Mobile distribution package and download it to your computer.
   The distribution package you need is archived in the file x-cart-mobile-xcart-x.y.z.tgz, where x, y and z indicate the version of the module. Make sure the version of the module matches the version of your copy of X-Cart.

Am I misunderstanding something?


Thanks
Sue

Re: X-Cart Mobile module released
 

Hello,

It's not a free module. You got to have a license to use/obtain the latest upgrade. You can purchase it from here http://www.x-cart.com/extensions/modules/x-cart-4-mobile.html

Re: X-Cart Mobile module released
 

Hi
Thanks, I thought that must be the case.
So another question, if I may,
whats the difference between this one
http://www.x-cart.com/extensions/modules/x-cart-4-mobile.html
and this one
http://www.thexcartstore.com/xmobile-smartphone-mobile-xcart-template.html
except the price tag.

Sorry if these seem simple questions but I'm very new to x-cart and have 'inherited' an existing one.

Sue

Re: X-Cart Mobile module released
 

Hello,

That's depend on how you like the design. In another word, they do the same thing which is present and take order on smartphones and tablets. The best way is to test them yourself using a smartphone. They both have live demo on their websites.

Re: X-Cart Mobile module released
 

Thanks Andy, that's great info.
Sue

Re: X-Cart Mobile module released
 

Your welcome.

Re: X-Cart Mobile module released
 

Hello all,
I have been reading this whole thread with interest. I have just installed the mobile module (well my developer has) and I wondered if anyone else had experienced loss of mobile data on Google analytics? If I am on real time on analytics it now doesn't show me if a mobile is on my site (so I guess it doesn't record this at all now?). If I switch from the mobile site to the desktop site it then shows on real time there is a mobile viewing the website. Any advice/help on this?
Thanks

Re: X-Cart Mobile module released
 

Just checked the template files and /skin/common_files/modules/xcart_mobile/customer/service_js.tpl does call Google Analytics

Line 58


Does the code above state that analytics will only kick in if you're running in Asynchronous mode?

Re: X-Cart Mobile module released
 

Hi
I'm Heathers developer.
In response to your question; we are using google async. Prior to the installation of x-cart mobile Heather was able to track in real time and record mobile visitors. It's only since the installation that this has disappeared.

I've run an eye over the code and everything seems to be in order.

Sue

Re: X-Cart Mobile module released
 

If you view the source code of the page (whilst in mobile mode) can you see the analytics code?

Re: X-Cart Mobile module released
 

Aha! No, using the firefox add-on to change the user agent to iphone3 the google analytics code disappears.
So should I remove the if completely or just take out the
and $config.Google_Analytics.ganalytics_version eq 'Asynchronous'
do you think doing either of these will mean that the visit will be logged as coming from a mobile?

Re: X-Cart Mobile module released
 

That's interesting ... Can you ensure that the option ' Google Analytics code version' within the X-Cart module is set to Asynchronous as well rather than 'Traditional'

See - http://awesomescreenshot.com/0492il1392

Re: X-Cart Mobile module released
 

Hi
I think we had this issue previously when dealing with the e-commerce tracking, the option to set to asynchronous isn't available in 4.4.4 gold so I had to do a bit of tweaking to get the async to work. Sorry off hand I can't remember exactly what I did, but I do know that currently both the ga_code_async.tpl and ga_code.tpl have the same content.

Sue

Re: X-Cart Mobile module released
 

Oh .. In which case just replace:


with


HTH

Shafiq :sK

Re: X-Cart Mobile module released
 

Thanks Shafiq
That's what I thought.
Thank you for all your help and taking the time.
Sue

Re: X-Cart Mobile module released
 

Great... I wasn't aware that 4.4.4 Gold didn't have the 'asynchronous' option.

Re: X-Cart Mobile module released
 

I think it was pre asynch :)

Re: X-Cart Mobile module released
 

Hi Shafiq
Well, some success, if I may prevail upon you some more. It seems the analytics code now shows up on the home page but no further so tracking is pretty much useless. Any thoughts?
Thanks
sue

Re: X-Cart Mobile module released
 

I also have the same issue - any thoughts?
thanks
Sue

Re: X-Cart Mobile module released
 

So you're saying if you view the source of the page the analytics code doesnt appear in any subsequent pages except for the homepage?

Re: X-Cart Mobile module released
 

Yes, I need to do some more checking today (had got late last night) but that seemed to be the case.

Re: X-Cart Mobile module released
 

Don't have that much experience with the Mobile Module as such...

But you'll probably have to ensure that the analytics code is called on all pages (which should be as default anyway)

Can anyone at Qualiteam comment on this?

Re: X-Cart Mobile module released
 

I've done a little more digging and it seems that only a very few pages have any head content at all. Is this normal with mobile sites?

The only pages i found with head content were:
cart.php - when it goes to checkout but not as cart.php on it's own
The home page, but not home.php so whenever a page comes off of home.php i.e. catalogue it loses the head content.

None of the product pages have head content.
My list so far
pages commented with
page pages
page customer_offers
page giftcert
page cart
page catalog
page product

As far as I can see the file skin/common_files/modules/Xcart_Mobile/customer/service_head_mobile.tpl which has the include service_js.tpl for the google analytics code is only included in 2 files
skin\common_files\modules\Xcart_Mobile\customer\ho me.tpl
skin\common_files\modules\Xcart_Mobile\customer\ma in\payment_wait.tpl

This doesn't seem right to me, does anyone else have the same issue? Surely this is not good for SEO at all.
I'm thinking the file service_head_mobile.tpl should be included in other files?

Thanks for any input.

Sue

Re: X-Cart Mobile module released
 

Is there anyway that you could show if a user created a mobile order on the invoice like you do in the admin backend?

Re: X-Cart Mobile module released
 

Anyone from qualiteam have any thoughts on this? It seems to me to be clearly an error in coding that ought to be addressed.
Is it possible that the problem lies in the head content from home.tpl being encased in this if statement?
{if !$is_ajax_request}

Re: X-Cart Mobile module released
 

Hi All
Whilst we've progressed somewhat on the google tracking issue I'm still not getting full tracking; the initial entry page is recorded but once the visitor moves onto a new page the tracking stops, this only happens within the mobile version, running exactly the same sequence of page moves from the main store records properly.
Some how the head/google tracking code suddenly seem to appear so that solve the previous issue.
Is anyone else having the same problem?
Thanks
Sue

Re: X-Cart Mobile module released
 

We have a client where we've just implemented X-Cart Mobile using XC 4.6.2. I'll be testing this over the coming days and let you know of our results.

Are you using classic or universal analytics?

Re: X-Cart Mobile module released
 

Just a quick update - managed to just try it now and you're right Sue.

Using the Real-Time option within Google Analytics - When using the mobile skin, I can only get it to record the homepage, cart, login, register, contact us and static content pages.

However on the static pages - I had to refresh the page before it got tracked - which is no good.

Product page views are not being tracked either.

Any ideas XC/Qualiteam?

Shafiq :sK

Re: X-Cart Mobile module released
 

Hi Shafiq
Thank you so much for taking the time to check. I've had this issue raised with qualiteam support for some time now and they have been trying to suggest it's related to customisations with my cart, which I was already fairly sure it wasn't, so it's good to have further back up information.
I'll let you know what they say next.
Sue

Re: X-Cart Mobile module released
 

Hi Sue ...

The site i'm testing with has a number of customizations and have all been developed by X-Cart :-)

Re: X-Cart Mobile module released
 

Hi Shafiq
I could go along with the customisations logic if it wasn't for the fact that the desktop version of the site gets tracked perfectly by google real time. I tested them 'side by side' following the same route from a PC set up and a mobile set up.

Sue

Re: X-Cart Mobile module released
 

When I think about it now Sue - Our Mobile version has zero customizations - Only the cosmetics have been changed in terms of logo and colours.

Re: X-Cart Mobile module released
 

Hi Shafiq
Likewise, I've made no customisations to the mobile version either, beyond the logo etc.
Sue

Re: X-Cart Mobile module released
 

Very nice.

Re: X-Cart Mobile module released
 

I had Analytics issues with the mobile skin too but unfortunately I don't remember all the details of the problem. I pulled out the default analytics from X-Cart entirely and then manually added them into a common .tpl file.

Re: X-Cart Mobile module released
 

I was thinking of adding the analytics code in /skin/common_files/modules/xcart_mobile/customer/home.tpl - But not exactly sure where to add it.

The content of home.tpl is as follows:


Noticed the {if !$is_ajax_request} coding which is probably causing the analytics code not to load on all pages.

Re: X-Cart Mobile module released
 

Hi
Yes, i also thought the {if !$is_ajax_request} might be part of the problem, asked via support but couldn't seem to get a straight answer.
Sue