Re: X-Cart Smart Template v4.4.x
 

Justin, this appears to be due to the URL rewriting under certain server environments. Are you using x-cart clean URLs, or another URL rewriting mod?

EDIT: We have a fix for this. Anyone experiencing the same, feel free to contact us for updated files.

Re: X-Cart Smart Template v4.4.x
 

Yes, x-cart clean URLS
I will contact you via email for files. Thanks!

Update: got the updated files with the fix, which was easy to do and well documented. Big thanks to Phil for quick & effective support!

IE8 image issue using Smart Template 4.4.x
 

I have two ST 4.4.2 stores running. One has no appearance problems (croakcity.com). The other, bugsnbees.com, looks as it should using Firefox and Chrome, but when viewed using IE8 the left menu bar background images don't appear.

If I replace my edited reddish.css with an unedited reddish.css, there is no change.

The attached image shows the problem. Left, the IE8 view, middle the Firefox/Chrome view, and right the working croakcity.com IE8 view.

Any suggestions on why this is happening or how to resolve? I have not tried it on IE9 (IE9 makes my printer stop working).

http://www.bugsnbees.com/images/ie8_problem.jpg

Re: X-Cart Smart Template v4.4.x
 

bullfrog, looks like you're using the CSS3 Rounded Corners

Try this fix

Re: X-Cart Smart Template v4.4.x
 

I created one when I saw it being called by the script and placed it in the Checkout_One skin directory. Works fine now.

NOTE: A mod might want to move this thread to the relevant Topic :D

Re: X-Cart Smart Template v4.4.x
 

I'm getting an error saying that my shared SSL certificate, which is different than my main domain, is not registered with the template.

Does anyone know a way to fix this? I've emailed Phil but I need to get it fixed ASAP considering I've lost two customers over this already.

**** ON EDIT ****

Phil send me a file to fix it.

Re: X-Cart Smart Template v4.4.x
 

In your config file, you need to enter the domain name of the SSL certificate and your store needs to be able to function in a directory under that domain.

Two different settings in the config.php for http and https domains... i.e.

$xcart_http_host ="www.yourhost.com";
$xcart_https_host ="www.securedirectories.com/yourhost.com";
$xcart_web_dir ="/xcart";

will result in the following URLs:

http://www.yourhost.com/xcart
https://www.securedirectories.com/yourhost.com/xcart

I think that's how you'll have to do it with the shared SSL. I tried shared SSL and it was a pain, esp over at GoDaddy... where I no longer reside ;)

Ana

Re: X-Cart Smart Template v4.4.x
 

Thanks Ana-

This was different. I had the https setting correct in the config file; the issue was that when you buy the rights to the template you are buying it for your domain only- if your certificate is a different domain (as was the case with me) then Phil needs to send you a slight mod to accommodate. He did so in my case within a half hour of my email to him.

Jason

Re: X-Cart Smart Template v4.4.x
 

Ohhh, license issue... nevermind LOL :D/

Glad you got it working.

Your edit looked like you were asking Phil to still send you a file- not that it was sent. Phil's lightning customer service at work :D

Ana

Re: X-Cart Smart Template v4.4.x
 

I don't know if this is a general X-Cart issue or a Smart Template issue so I'll just start here.

The problem is that whenever a customer chooses PayPal to pay they click on the "Submit" button at my store, go to PayPal and enter their info, then they are taken back to my store to the exact same looking page as they were at before. At this point they need to click on the "Submit" button to actually palce the order.

The problem is the fact that the before going to PayPal and the after going to PayPal pages are EXACTLY the same. There is language or indication whatsoever that the customer now needs to click on "Submit" again to actually finish placing the order.

I have gotten emails from customers telling me that there is something wrong with my store because it isn't taking their PayPal payment. When they are returned to my store and see the exact same page as when they left they think there is something wrong.

Who know how many just abandon the cart and go elsewhere.

Is this a template issue?

Thanks,

Jason