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-   -   MagneticOne Store Manager -- anyone got it? (https://forum.x-cart.com/showthread.php?t=30748)

savajr 12-22-2009 04:57 AM

Re: MagneticOne Store Manager -- anyone got it?
 
Quote:

Originally Posted by heather@MX1
I downloaded the trial version quite some time ago, but could never get the Quickbooks plug in to work (I use QB Canadian version). Someone from tech support emailed me a plug in they said should work, but after installing it I still get errors when I try and connect to my QB file.
Since then, I have had a few emails from MagneticOne asking my for opinion, did I have any questions, etc. Each time I responded about the problem I had - also saying I would buy this product if they could help me to get the demo working properly. No response. I sent at least 5 requests, and no one seemed to care that they've just lost a sale.


Hello Heather

Thanks for your feedback.

Please submit your ticket using support website
http://support.magneticone.com/index.php?_m=tickets&_a=submit
Seems like your emails aren't coming properly.

We have dedicated department, who works on customer support only to provide best service, however problems happens.

PS: We've found your question/feedback in survey, but without email - no way to contact you directly.

Please submit support ticket if you still have any questions.

3dxhobbies 12-31-2009 08:33 PM

Re: MagneticOne Store Manager -- anyone got it?
 
Very very buggy software. But I'm trying to work with them.

surfrider 01-04-2010 08:08 AM

Re: MagneticOne Store Manager -- anyone got it?
 
It got a lot better over various versions. They are pretty good with fixing bugs so if you find bugs, please report to them so we can have better software in the future. The software is really useful already.

kevfromwiganinlancashire 04-13-2010 12:56 PM

Re: MagneticOne Store Manager -- anyone got it?
 
I am trying to buy it but checkout won't accept any of my paypal, or credit card/debit card accounts.

What next?

Kev

kevfromwiganinlancashire 04-13-2010 01:24 PM

Re: MagneticOne Store Manager -- anyone got it?
 
Sorted now, closed browser and reopened inprivate session.

savajr 04-15-2010 03:57 AM

Re: MagneticOne Store Manager -- anyone got it?
 
Quote:

Originally Posted by kevfromwiganinlancashire
I am trying to buy it but checkout won't accept any of my paypal, or credit card/debit card accounts.

What next?

Kev


Kev

There are 2 ways to purchase Store Manager and any MagneticOne software:
1. Specific website - http://xcart-manager.com/
2. MagneticOne Store - http://www.magneticone.com/store/

I welcome you to contact our live support directly in case you face any kind of problems.

I noticed that you solved this problem yourself.

savajr 04-15-2010 04:25 AM

Re: MagneticOne Store Manager -- anyone got it?
 
Quick announce:
We've recently released Unicode version of Store Manager
you can find all details here
http://www.magneticone.com/store/X.Cart.Modules...Mods/Store.Manager.for.X.Cart#versions_history

If you had any issues with special characters - like European Umlauts, Chinese symbols, this was the change you needed.

There are also few more important speed and quality improvements.
I welcome everybody to upgrade or give it a try if you still don't use it.

exitodirect 09-16-2010 01:07 PM

Re: MagneticOne Store Manager -- anyone got it?
 
I'm having same error:

<quote>Make sure you have specified correct FTP "Base Directory".<endquote>

I have no problems with FTP on Filezilla, Dreamweaver, etc. Using exact same parameters (and have tried every possible "Base Directory" to no avail. Any help would be appreciated.

Looks like product has great potential - but I'm about to give up on this . . .

Jim

savajr 09-16-2010 10:54 PM

Re: MagneticOne Store Manager -- anyone got it?
 
Quote:

Originally Posted by exitodirect
I'm having same error:

<quote>Make sure you have specified correct FTP "Base Directory".<endquote>

I have no problems with FTP on Filezilla, Dreamweaver, etc. Using exact same parameters (and have tried every possible "Base Directory" to no avail. Any help would be appreciated.

Looks like product has great potential - but I'm about to give up on this . . .

Jim


Jim

Thanks for your report
We will investigate this issue and improve in next release.

As usual - best way to report an issue or suggest an improvements is using email - support@xcart-manager.com

As additional improvement we will also have SFTP support for improved security.

I welcome you to make more improvements.

cday 09-17-2010 06:33 PM

Re: MagneticOne Store Manager -- anyone got it?
 
I have read though all the posting in this forum and I was wondering if someone can give me a solid review of this product. I am not really understanding how this product can be good for a store with over 10000 products if people are saying that it has lots of bugs. Also, I see that support leaves much to be desired. If you are using this product please do me a solid and give me your full take on this product.

Tony Pearce 09-18-2010 12:21 AM

Re: MagneticOne Store Manager -- anyone got it?
 
Hi,

I'm not going to do a big review, just points that are useful to me:
We have over 15000 products, daily price feeds from 6 suppliers in various formats, we need to get these prices and stock feeds in easily, XCM does the job perfectly.

When we get a new supplier we build the new sections import products, extra fields and images using XCM, again apart from empty value for extra fields being added no problem, (we have a script to remove these) basically apart from some moving around which we do with X-cart the whole process is done with XCM.

We don't use it for anything else but this so can't comment.

It's far from perfect, but it save me about 20 hours a week, support is there, eventually, sometimes and the answers are not 'complete' the product is updated at regular intervals so is supported.

cday 09-18-2010 01:01 AM

Re: MagneticOne Store Manager -- anyone got it?
 
Quote:

Originally Posted by Tony Pearce
Hi,

I'm not going to do a big review, just points that are useful to me:
We have over 15000 products, daily price feeds from 6 suppliers in various formats, we need to get these prices and stock feeds in easily, XCM does the job perfectly.

When we get a new supplier we build the new sections import products, extra fields and images using XCM, again apart from empty value for extra fields being added no problem, (we have a script to remove these) basically apart from some moving around which we do with X-cart the whole process is done with XCM.

We don't use it for anything else but this so can't comment.

It's far from perfect, but it save me about 20 hours a week, support is there, eventually, sometimes and the answers are not 'complete' the product is updated at regular intervals so is supported.



Thanks for the info. I have been using the demo for a few weeks and at this point i'm not going to get it. I don't have good reviews from anybody and I grow tried of buying stuff that I am unsure of.

So if someone can please give a good rundown it would be wonderful.

Santorelli 09-16-2011 12:16 PM

Re: MagneticOne Store Manager -- anyone got it?
 
We use the store manager and export all mod from Magnetic one.

TA 12-01-2011 12:13 PM

Re: MagneticOne Store Manager -- anyone got it?
 
We recently purchased Store Manager. I have been spending some time trying to figure it out. You can manage the backend from the Store Manager, but it seems to be faster to just go in the Admin for changes. But I haven't spent a lot of time on it yet. You do have to be careful, because it is connected directly to your server and database. It makes it difficult to play with. I haven't tried any imports yet because I am afraid if it is not formatted correctly, our database can really get screwed up. The documentation warns of database "destruction". I know, back-up first, but I think the only way I will be confortable trying an import is if I close the store while I do it. This time of year, I hate to close the store, even for a short time.

savajr 12-02-2011 05:11 AM

Re: MagneticOne Store Manager -- anyone got it?
 
Quote:

Originally Posted by TA
We recently purchased Store Manager. I have been spending some time trying to figure it out. You can manage the backend from the Store Manager, but it seems to be faster to just go in the Admin for changes. But I haven't spent a lot of time on it yet. You do have to be careful, because it is connected directly to your server and database. It makes it difficult to play with. I haven't tried any imports yet because I am afraid if it is not formatted correctly, our database can really get screwed up. The documentation warns of database "destruction". I know, back-up first, but I think the only way I will be confortable trying an import is if I close the store while I do it. This time of year, I hate to close the store, even for a short time.


It's better to use PHP MySQL Bridge Connection than Direct Connection in Store Manager for X-Cart. It gives you ability to work with your data locally. And after reaching good results you can synchronize information. Read the article about this here http://www.xcart-manager.com/php-mysql-bridge-connection


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