X-Cart forums - X-Monitoring service launched! (New Advanced plan is available)

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- - X-Monitoring service launched! (New Advanced plan is available) (https://forum.x-cart.com/showthread.php?t=65559)

Re: X-Monitoring service launched! (New Advanced plan is available)

Yes the module is disabled

Re: X-Monitoring service launched! (New Advanced plan is available)

Quote:

Originally Posted by cflsystems

So I installed XC 4.6.0 few days ago for testing purposes. X-Monitoring modules was active after installation (or maybe I turned it on/off for testing). Since then I am getting an email every day that the X-Monitoring service cannot connect to the module....

----------------------------------------
Dear Customer,

X-Monitoring service failed to connect to X-Monitoring
module:

* Store URL: http://192.168.0.50/XXXXX/xcart460

Please make sure the X-Monitoring module is enabled and
configured properly.

*
http://help.x-cart.com/index.php?title=X-Cart:X-Monitoring

X-Monitoring Team.

----------------------------------------

Yes - it cannot connect since this is first on internal network, I don't have X-Monitoring account and the service is OFF...
This is clearly a bug. Does it mean that if I want to just try the service and don't find it useful and turn the module off I have to receive this email all the time? I understand this is part of what the module does - to inform of issues with the site - but this email doesn't tell me there is a problem with the site but that it cannot connect with the module. Well maybe this was my intention - to not use the service. Anyone thought of that? I have no way of turning this emails off....

When you turn on/off the X-Monitoring module in your X-Cart admin back-end, our X-Monitoring server receives a signal to start/stop monitoring of the store's web-site correspondingly.

I have manually changed the settings on our X-Monitoring server, so to stop monitoring your web-site.

Re: X-Monitoring service launched! (New Advanced plan is available)

You know this is just an internal copy and even if service is on it will not be able to monitor it and the connection to outside world is limited... I still receive the emails from the service but maybe you just stopped it from your server...

Anyway I though reporting it so you guys can check if it is a bug or not with the service or XC version. In the next few days I may again switch it on/off just to see what happens and if it will turn it on/off on your side

Re: X-Monitoring service launched! (New Advanced plan is available)

Thank you, cflsystems. In case you get any notifications (but monitoring module disabled), please let us know.

Re: X-Monitoring service launched! (New Advanced plan is available)

Ok I will. Thanks

I know this may not be a solution for everyone but why not just disallow all internal IP's on your end so the service doesn't serve them?

Re: X-Monitoring service launched! (New Advanced plan is available)

I still see these emails coming to my mail box.

Re: X-Monitoring service launched! (New Advanced plan is available)

Could you please clarify - what Store URL (web-site) is specified in the notifications that come to you?

Re: X-Monitoring service launched! (New Advanced plan is available)

Dear Customer,X-Monitoring service failed to connect to X-Monitoring module:
* Store URL: http://192.168.0.50/XXX/xcart460
Please make sure the X-Monitoring module is enabled and configured properly. *http://help.x-cart.com/index.php?title=X-Cart:X-Monitoring
X-Monitoring Team.

Re: X-Monitoring service launched! (New Advanced plan is available)

Thank you. We'll look into the issue asap.
The solution will be posted here if required.

Re: X-Monitoring service launched! (New Advanced plan is available)

did the receiving email even when module is off bug get fixed?

my new 4.6 install at
http://dermaenaturalskincare.com.au/store/

is also sending me x-monitor emails even though the module is switched off

also in the Manual it says x-monitoring can be un-installed via
http://dermaenaturalskincare.com.au/store/install-xmonitoring.php

but thgis gives a 404 error