Re: NEW xcart template - xtreme Gear
 

Will,

How long until xgear will be responsive ?

If not, how can we incorporate the touch pad swiping features of the tabs from fashion into xgear?

Re: NEW xcart template - xtreme Gear
 

Yep still waiting myself, have been waiting even after a private message, tasing a call and posting in the forums. Still no joy, anything x-cart can do?

Worse case of customer service I have ever known

Re: NEW xcart template - xtreme Gear
 

Ended up buying a complete collection of their template and got sick of waiting for the installation by them that i installed it myself. One part does not work correctly as posted in the forum and yet nothing is done about it even after all the requests, tickets, email etc.

Guess I will not be using their company again, hopefully other companies ill pick up their slack and produce some quality themes.

Re: NEW xcart template - xtreme Gear
 

Hi John (imazeu),

I have responded to your PM now - at no point did we get a ticket from you.
Did you respond to us including your server FTP details?
Another forum member pointed me to this thread, we have setup a ticket for you to respond to on our helpdesk can you respond to that and we can resolve any issues you might be having.

Honestly, we were not aware that you were waiting on support.
As I have mentioned in the past, we only check into the forums once or twice each week, so sometimes a request for support may go unnoticed for a few days. If you post directly to support@thexcartstore.com we usually respond within an hour or two (during office hours).

regards
Will

Re: NEW xcart template - xtreme Gear
 

I am mad at myself for not discovering this 6 months ago...

xTreme is missing a very important include to


This links to a <noscript> warning for customers who have javascript disabled.

Here's the fix:

file:
/skin/xtreme_gear/customer/home.tpl

BEFORE:

INSERT:

You will want to copy/edit the css from
/common_files/css/main.css
to /skin/xtreme_gear/css/altskin.css
(fix the path to the warning image)

and adjust the language in $lng.txt_noscript_warning
it may be smart to include a link to http://www.enable-javascript.com

NOT having a noscript warning is a HUGE oversight of this skin. I can't believe I didn't see this months ago.

PS -- today was the first order since using tis skin where a customer with js disabled actually checked out. Not sure how they managed to do that -- but they did fail to select the color of the item they wanted -- and since there was no js enabled, the js validation didn't force a color selection.

Re: NEW xcart template - xtreme Gear
 

After looking at page source, I decide to move the <noscript> include to below the footer, and use an absolute css positioning to put the noscript text as the last thing that appears on the page (before the javascript).

I edited the previous post.

Re: NEW xcart template - xtreme Gear
 

I'm installing this template (migrating from an existing store using XC's Light and Lucid) and for the most part, so far so good. However, I am XTREMEly frustrated with some of the image resizing/stretching/forcing that is occurring in various parts of the template.

For example, it looks like it forces all of the Features Products images to fit a 150 x 150 square. However, I have MANY product images which are not square! Similar problem with the Brands logos.

Now once I navigate all the way to a product's actual/detailed page then the image "magically" looks correct in the proper size and aspect ratio from the source image file.

PLEASE tell me that I don't have to reformat 100 different product images!

FWIW - I did enter a support ticket on TXS's Support helpdesk last night but haven't seen a response yet. :(

Thanks,
Chuck

Running XC Gold 4.6.1 (ignore what's in my outdated sig below)

Re: NEW xcart template - xtreme Gear
 

HI Chuck,

1st & 2nd of January our office is closed.
One of our team will respond to your ticket first thing Monday.

No need to update your images, a simple css change will resolve your problem.

regards
Will

Re: NEW xcart template - xtreme Gear
 

I'm really struggling with an issue with this template and hoping that perhaps another user has encountered and solved it! Note, I've been in contact with the X-Cart Store support staff but I don't seem to be getting anywhere.

The problem is that our company logo does NOT appear on the invoice when we do a "Print Receipt" from our store's backend. However, our logo DOES appear on the invoice emailed to customers (which we are CC'd on).

My understanding, from reviewing other comments in the forum, is that the template order_invoice.tpl is "called" by the various modules which generate an invoice (either for the customer or for us). So why does the template "grab" our company logo for the emailed invoices but NOT when we do a Print Receipt from the store backend?

Any tips?

Thanks,
Chuck

Re: NEW xcart template - xtreme Gear
 

Update from my previous post (and plea for help):

Max from the X-Cart Store realized what was happening. Here's his response in case others encounter this issue:

The thing is that admin backend doesn't have access to variables of frontend templates. X-Cart admin is loading invoice .tpl files from the active template.

If you need to get the value of $xg_top_logo variable to show the invoice logo in admin area you should:
(1) Open file:
/include/history_order.php

(2) Find lines:
------------
} elseif ($mode == 'invoice') {

if (defined('IS_ADMIN_USER')) {

if (!empty($active_modules['XMultiCurrency'])) {

define('ADMIN_INVOICE', TRUE);
}

$smarty->assign('show_order_details', 'Y');
------------

(3) Add the folowing block of code below these lines:
------------
### TheXCartStore: Add logo to invoice (admin area) #######
$txs_xg_settings = TXS_XG_load_settings();
if ($txs_xg_settings['top_logo_id']) {
$query = "SELECT image_x, image_y, image_path FROM $sql_tbl[images_XG] WHERE id=$txs_xg_settings[top_logo_id]";
$xg_top_logo = func_query_first($query);
if (!empty($xg_top_logo['image_path'])) {
$xg_top_logo['image_url'] = func_get_image_url($txs_xg_settings['top_logo_id'], "XG", $xg_top_logo['image_path']);
} else {
$xg_top_logo = false;
}
$smarty->assign('xg_top_logo', $xg_top_logo);
}
### /TheXCartStore: Add logo to invoice (admin area) ######


I've done exactly what he suggested and now our company logo DOES appear when we "Print Receipt" from the store backend. :D

Chuck