Re: Easy Checkout Mod for X-Cart 3.5.x and 4.0.x
 

Hi,

Since intalling this mod, I am also getting an error with 2checkout. Basically if I only have 1 item in stock and the user presses the back button in 2checkout to go back to the store, it then tells them that the item is out of stock and they then abandon the cart. It's loosing me sales. What on earth is going on???

Re: Easy Checkout Mod for X-Cart 3.5.x and 4.0.x
 

The out of stock is not a problem with the mod it's just the way x-cart works

For example when someone goes to place an order it's temporaily placed in a "not-finished" status until the payment is complete

If an order is paid then it moves it to complete
If an payment of a order fails it makes the status failed

so if the customer clicks back then the site isn't able to move the status to complete or failed because there it hasn't reached the trigger point to do so

So the order is still not finished which means it has taken the items out of stock as it's awaiting payment hence if you have only 1 of something in stock then if they click back it shows it out of stock.

It's just the way x-cart is and you need to keep an eye on orders or find a way of stopping the customers clicking the back button

Re: Easy Checkout Mod for X-Cart 3.5.x and 4.0.x
 

Was just about to post but don't think there's anything more I need to say, thanks for the great explanation :)

Re: Easy Checkout Mod for X-Cart 3.5.x and 4.0.x
 

Many many thanks. I've been scratching my head over this one. It must be a co-incidence, but it only happened after installing the mod. Before, I had no problems. Strange.

Do you know how I can disable the back button somehow? I don't think this is possible.

Do other big sites such as amazon have this same problem with their solution? It just seems crazy to me that this is not more user friendly / robust.

I have had to deal with 3 such issues out of a total of 5 orders. It's a big hassle and I'm loosing sales because of it.

Could you imagine if Amazon had to email even 1% of their customers?

Also since installing the mod, the Marketing manager has stopped showing sales and where they have come from. I guess there must have been some code that has been deleted. Any ideas how I fix this?

Best Regards,

Re: Easy Checkout Mod for X-Cart 3.5.x and 4.0.x
 

Could you imagine amazon paying a couple of hundred dollars for their ecommerce system :lol:

Re: Easy Checkout Mod for X-Cart 3.5.x and 4.0.x
 

I know what you're saying, but there must be a logical solution to this.

BTW. Did you ever get your site back in 1st position in google?

Re: Easy Checkout Mod for X-Cart 3.5.x and 4.0.x
 

Nope not really im afraid - it is quite logical the way it is if you think about it.

say for example you had 1 item left in stock but two people add it to their cart at the same time
the one customer gets to the payment section quicker so during that short time the status of that order is "not finished" so effectivley the item has been taken out of stock which means the 2nd customer can't buy it whilst this proccess is happening.

now because the trigger point is set at either payment has completed or payment has failed , if you can't get to that trigger then it would just stick.

The only way I could ever see it working the way you want would be that there is a timing mechanism in place where say for example after 360 seconds any order that is set to not finished is then reverted back to failed thus putting the item back into stock but that would be one to put to a developer.

Re: Easy Checkout Mod for X-Cart 3.5.x and 4.0.x
 

Cot,

I've seen some websites do this.

If you have something in ur cart for x time and you have
not checked out, it takes it out of ur cart and puts into inventory.

This is to avoid hoggers tiying up ur inventory.

Re: Easy Checkout Mod for X-Cart 3.5.x and 4.0.x
 

What I can't understand is why x-cart can't develop something that takes into account the IP address for example. If a user presses back to x-cart, then they can check the referrer variable and the IP address and basically reset the state back to the previous situation. This would prevent abandoned carts for users that do this. At least they wouldn't then get the out of stock message which prevents them from completing the sale.

My second gripe is that in 2checkout it seems that all my items are added together and when the user is presented with the invoice it states "Quantity 1: ёxxx" which is the total price and not a breakdown on the products. Is there any way of changing this?

Regards,

Re: Easy Checkout Mod for X-Cart 3.5.x and 4.0.x
 

Unfortunately you can't disable the back button. Alternatively you can add obvious buttons on your site to encourage the user to click them instead of using their browser buttons.

With regard to Marketing Manager, open up skin1/customer/home.tpl and find the track.js code. Make sure the same code is added before the </head> tag in skin1/customer/home_checkout.tpl

Re: Easy Checkout Mod for X-Cart 3.5.x and 4.0.x
 

Thanks. I've added it. Many thanks once again.

Re: Easy Checkout Mod for X-Cart 3.5.x and 4.0.x
 

Hi Jon

Bought the EZ chaecout and Upsell mods a good while ago from you. Just updating to 4.1 now... can the existing files be used for the 4.1 branch, or can you send updates replacements?

Thanks

Dave

Re: Easy Checkout Mod for X-Cart 3.5.x and 4.0.x
 

If you send an email requesting ezUpsell for 4.1 and quote your order # and/or domain, to support@websitecm.com, we will send you the upgrade.

ezCheckout for 4.1.x had to be re-coded so there is a small upgrade fee ($25), you can select Upgrading on this page for the reduced price:
http://www.websitecm.com/x-cart-mods/easy-checkout-for-xcart-4.1.x.html

Re: Easy Checkout Mod for X-Cart 3.5.x and 4.0.x
 

Thanks Jon, good to know, but after nearly 2 days of trying to update from 4.0.12 to 4.1.5, I've given up and I'm sticking to 4.0.12 until 4.1 goes stable before trying again.

Dave

Re: Easy Checkout Mod for X-Cart 3.5.x and 4.0.x
 

Dave, we are doing the same upgrade. Did you use 4.1.5 fresh install, then add the mods back in? That should be doable, right?

Re: Easy Checkout Mod for X-Cart 3.5.x and 4.0.x
 

Well I tried to upgrade the database using the SQL patches, then dump it into a new install of 4.1.5 but that didn't work. I then tried upgrading the whole store patch by patch but that didn't work either. Apart from the fact that there's no obvious way to go from 4.0.x to 4.1.x (there aren't any upgrade packs for the store, only the database), the changes to the database are too extensive, and I just didn't trust the store or database to be 100% correct. For example, I could see all the orders, but the customer notes box had the "wrong merchant key" text in it, and I didn't have any products when I searched for them, but if I went to the categories page, the products I used for the front page were there, and I could modify them at will... if I then went to search for them in the products page, they weren't there... and the category list showed n/a for number of products... very irritating.

It didn't help that the database said it was 4.0.15 but the store thinks it's 4.0.12, and I can't actually remember which one is right, but if I tried applying the patch for either of those versions, at least half of the files said they couldn't be patched.

In theory however, you should be able to copy the database, apply the SQL patches until you get to 4.1.5, then use that in a new install and re-apply the mods you've made to the existing store. That's what I did for my last move from 3.4.14 to 4.0.12 and it worked OK.

All I can say is good luck, and MAKE SURE YOU BACK EVERYTHING UP!!! Preferably, copy the files and database to somewhere else and do a test run, as I would advise strongly against modifying your live store.

Let me know how you get on, and if you have any bright ideas on how to do this, because I wasted nearly 2 days on this and I'm no better off.

Dave

Re: Easy Checkout Mod for X-Cart 3.5.x and 4.0.x
 

Dave,

Thanks for sharing the details. Have you considered to use a fresh new 4.1.5 database, plus fresh new 4.1.5 files, then import the (1) customer accounts, (2) orders into the new database, then add the mods back in?

Looks like you are upgrading with old database patched to new database + fresh new 4.1.5 files, then add mods back in...

Re: Easy Checkout Mod for X-Cart 3.5.x and 4.0.x
 

I did consider that, but looking through the forum, it seems that most people have a hard time extracting the data and converting it to the 4.1 database format. If you take that route and it works, please let me know!

Dave

PS Sorry for hijacking the thread Jon...

Re: Easy Checkout Mod for X-Cart 3.5.x and 4.0.x
 

Hi Jon

Just a quickie... I've noticed that at the payment page, after the customer clicks to pay by credit card, the boxes appear for them to enter their credit card details. I don't remember this happening a while ago and I certainly don't want this on the page now as I don't keep CC details on the site at all. How can I get rid of this?

It's obviously something I've ticked by mistake, but I've gone through all the settings and I can't find out what I did so I can undo it.

It's on the Lizzybug site if you want to check.

Cheers

Dave

Re: Easy Checkout Mod for X-Cart 3.5.x and 4.0.x
 

HI,

has ezcheckout been "replaced" by the one page checkout?

Meaning...is the one page checkout seen as a better solution?