Re: NEW xcart template - xtreme Gear
 

Hi Imazeu,

I can see that we responded to that ticket on: 30 December 2013 02:54 PM
Can you confirm you received this response?

regards
Will.

Re: NEW xcart template - xtreme Gear
 

hi, will, i asked many times that the register.php still not under https://, no respond or two weeks to respond then ask me question again, it's so paintful to use your template, i keep asking for help and no any resolution for 6 months.

Re: NEW xcart template - xtreme Gear
 

Hi Albert,

Not sure I follow... setting up register.php to work over https is an x-cart settings, you can control that from the admin area:

Go to:
General settings -> Security

look for:
Use secure protocol (HTTPS) for login, registration, checkout and payment pages

make sure this active. Also, make you sure you have a valid SSL cert installed.

This option is not controlled by our template - it should work as normal.

Albert, once again - I am confused about this "6 months" of waiting for support - none of our support team are aware of any issues from you (I just spoke with everyone here) . If you have a particular ticket or issue you want to discuss then please follow up on it via our helpdesk system.

regards
Will.

Re: NEW xcart template - xtreme Gear
 

No, I had no response to it, not in junk either. This really needs sorting, I have sent the FTP details as requested as well, no one has been on the server.

Thanks

Re: NEW xcart template - xtreme Gear
 

Still nothing Will even though I PM'd you.....

How the hell do I get in touch with your company???? raising calls doesnt work, PMing doesnt and I do what you say on the forum and it still doesnt merit a response. SHOCKING customer service.

Re: NEW xcart template - xtreme Gear
 

hi, will, don't tell me this simple setting which looks like it's my idiot, this all caused your your insecured images and need to be hard code, do you read your customers post the questions regarding your template, sure not as there is no respond for it, please read post #41 on july 17th 2013 from page 5, your customer need to solve this by themself, post #100 &103, you said you are going to solve the problem which ask you customer to pay to upgrade xbanner2 which i did, but still not working


http://forum.x-cart.com/showthread.php?t=60312&page=10&highlight=https

Re: NEW xcart template - xtreme Gear
 

hate to pile on...

Will, I have an open ticket for this sql error since last week:
Ticket: #JBA-303-37984

I can't evaluate
/home/username/public_html/modules/TXS_Xtreme_Gear/config.php:74
/home/username/public_html/modules/TXS_Xtreme_Gear/loadhp.php:23

because these are encrypted.

I don't mind obfuscated files, but if your team doesn't reply to support questions, please remind me why this is good business.

Anyone else see anything obvious in here? Looks like xtreme gear syntax, right?


PS -- this is clearly something coming from
/modules/TXS_Xtreme_Gear/loadhp.php:23

(encrypted)

FYI...
home.php:58

Re: NEW xcart template - xtreme Gear
 

SELECT fc.*, im.image_path, im.image_x, im.image_y, im.filename FROM txs_xg_feat_cats AS fc LEFT JOIN AS im ON im.id=fc.id WHERE lngcode='en' AND fc.status='Y' ORDER BY fc.orderby

im is not defined - missing table name - TABLE AS im

Yes the error backtrace path points to them

Re: NEW xcart template - xtreme Gear
 

TXS recently solved a featured category defect that was introduced during upgrading to xBanners2 -- and some tables were added/modified. It looks like the featured cats table code in the file, /modules/TXS_Xtreme_Gear/loadhp.php also needs an edit to support xBanners2.

I wish they'd answer their emails and reply to active support tickets.

Re: NEW xcart template - xtreme Gear
 

Is anyone home at TXS?
Another business day without a reply. Is this a holiday week?
I've been waiting for a reply from TXS since December 30?